Caremark Gains 5 Star Franchisee Satisfaction as a Top UK Franchise
5★ Franchise Satisfaction!
Caremark’s Franchise Satisfaction Score for 2026 is 5 stars. This is further proof that we are building a network franchise owners believe in. Once again, strengthening our position as a top UK franchise.
If you are exploring franchise ownership, you will know how noisy the market can be. Every brand claims it offers great support. Every website has glowing testimonials. The question is always the same: “What does it actually feel like to run the business once you are in the network?”
That is why independent, structured feedback matters. The WorkBuzz survey gives franchise owners a confidential way to share honest views, and it benchmarks results against wider industry performance.
What is 5 Star Franchisee Satisfaction?
5 Star Franchisee Satisfaction is awarded to franchisors that achieve above industry average scores across key parts of the franchise experience.
These include:
Training and Support
How well the franchisor equips franchise owners to establish, maintain, and grow their business.
Franchise System
The strength of the business model, including the competitiveness of products or services.
Culture and Relationships
How the ongoing relationship feels, including the health of the network culture.
Leadership
Leadership quality and the way the franchisor maintains standards across the system.
Overall Satisfaction
Whether the franchise experience matches expectations and whether franchisees would recommend the opportunity.
The survey sits within the wider Best Franchise Award. It is designed to bring more transparency to franchising, making it easier for prospective franchise owners to spot brands that genuinely stand out.
How the WorkBuzz survey works
The WorkBuzz survey used for the Best Franchise Awards programme is completed online by franchisees and is confidential. Franchise owners rate their franchisor based on their real experience across the five areas above.
To be considered for 5 Star Franchisee Satisfaction, there are clear conditions around participation. For example:
- The franchisor must operate with at least 10 UK franchisees
- It must achieve a response rate of at least 60%
- If the franchisor has 10 to 19 franchisees, it must still meet the 60% threshold and provide a minimum of 10 responses
- To maintain a 5 Star Franchisee Satisfaction status, franchisors are required to resurvey annually
- WorkBuzz reserves the right to make the final decision on whether the award is given
In other words, this is not an accolade you can simply buy!
What it says about Caremark
Caremark is built on a simple idea: real care, delivered by local business leaders who want to make a difference and run a strong operation.
In practice, that means franchise owners need more than a recognisable brand name. A top UK franchise needs a system and a team behind it that helps franchise owners build a business that is sustainable, compliant, and rooted in quality.
Achieving 5 Star Franchisee Satisfaction reinforces what matters most to us:
- Training that prepares you properly
- Support that is there when you need it
- A culture where franchise owners feel connected to the wider mission
- Leadership that protects standards while helping local businesses grow
It also means our franchise owners are saying the model holds up in practice, not just on paper.
And because the status must be maintained through regular resurveying, it keeps the focus on improving, not just celebrating a one-off moment.
Considering Caremark as your next step?
If Caremark is on your shortlist as a top UK franchise, you have already seen the satisfaction result. The next step is to understand what drives it.
Speak to Matthew, our Franchise Manager, and he will take you through the details. What the training covers, what support looks like after launch, how we help you build a strong team, and how we protect quality and standards as you grow.