Who We Are
Who We Are at Caremark
Caremark grew from experience of delivering care and a belief that people should be able to live safely and independently at home. That belief still shapes who we are today.
We are a British owned and family run network of independent local businesses, united by shared values, strong standards and a commitment to excellent care. For our Franchise Owners, commercial ambition and positive local impact go together.
What Caremark Exists To Do
Real care is about putting people first. All people. And we’re proud to do exactly that!
Home care is personal. It allows people to continue living in familiar surroundings, following their own routines and making choices about how they want to live.
Caremark offices provide care and support that respects each customer as an individual. This may mean help with everyday tasks, companionship, personal care or more specialist support, depending on the customer’s needs and the services delivered by their local office.


The Values Behind Caremark
Respect. Honesty. Integrity. Teamwork. Support.
These values guide every relationship across Caremark, from how local teams care for customers to how we work with Franchise Owners. They unite our network around a shared way of working while allowing every office to build a business shaped around its community.
We believe purpose and commercial ambition should work together. Strong local businesses can create meaningful jobs, support more customers and make a greater difference in their communities.
How the Caremark Franchise Model Works
A Caremark franchise brings together independent business ownership and an established way of operating.
Each Franchise Owner leads their own local business, builds their team and develops relationships within their community.
Caremark provides the brand, operating model, policies, systems and specialist support behind them


The Caremark Philosophy
Caremark’s culture was brought about through the tremendous passion and vision of our late founder, Kevin Lewis. To enshrine and help embed these values, he created the Caremark philosophy which we still adhere to today:
- We value our Care Assistants, without whom there would be no Caremark
- We respect the rights and values of all of our customers
- We believe that everyone should have the right to choose to remain living in their own home
- We believe in the strength of our policies and procedures and the importance of adhering to them
The People We Look For
Our support levels are second to none!
You do not need previous care experience to become a Caremark Franchise Owner. We are more interested in your ability to lead people, build relationships, follow established systems and make sound commercial decisions.
We look for people who:
- Have the drive to build something for the long term
- Believe excellent care should be available to everyone who needs it
- Want to build a meaningful and commercially strong local business
- Can lead with honesty, integrity and respect
- Are willing to take responsibility and maintain high standards
- Value teamwork and specialist support


Discover More About Caremark
Learn how our experience, values and support help franchise owners build successful home care businesses.
Considering becoming a Caremark Franchise Owner?
It’s an exciting and rewarding journey that starts with a very simple step.