Who We Are
Who We Are at Caremark
Discover who we are at Caremark and what makes our home care franchise special. For more than 20 years, we have helped people receive kind and trusted care at home. We support our franchise owners in building strong local teams and making a real difference in their communities.
Caremark is a British-owned and family-run home care franchise. We put people first, from those who receive care to the franchise owners and teams who support them. Together, we help people live well at home and build strong local care businesses.
Providing excellent care at home
The REAL Care Company
Real care is about putting people first. All people.
And we’re proud to do exactly that!
Our values of respect, honesty, integrity, teamwork and support remain the same for all of our people. Be that a customer, care team or our franchise network. It’s these values that make us different. And successful.
The strongest businesses are those that set out to make a difference; the profits will follow.
We are exactly what a care company should be.
Access to the Home Care Market
Our brand operates in all home care markets. This is because we care passionately about all people!
We have worked hard to build our brand in all markets across the home care industry.
We serve private customers who pay for their own care, as well as customers who require their local authority to arrange care for them, and we provide the same exacting, high-quality care to everyone.
For you, that means business opportunities across the entire home care industry, not just a portion of it.
How the Caremark franchise model works
A Caremark franchise brings together independent business ownership and an established way of operating.
Each Franchise Owner leads their own local business, builds their team and develops relationships within their community.
Caremark provides the brand, operating model, policies, systems and specialist support behind them.
Unrivalled Support
Our support levels are second to none!
Running a home care business involves care quality, recruitment, leadership, technology, marketing, finance and commercial growth. We have a full and extensive Franchise Support Centre packed with qualified and experienced people to help you to grow your business.
With high-calibre experts in each field, coupled with a very high support manager-to-franchisee ratio, our support is a key factor in selecting Caremark as your franchisor.
A network that learns together
Every Caremark office operates within its own local market, but Franchise Owners can also draw on experience from across the wider network.
Regional meetings, national events, webinars and peer relationships create opportunities to discuss challenges, share practical ideas and learn from people who understand the realities of running a home care business.
You remain responsible for your own decisions, with access to a network that has faced many of the same stages of growth.
Caremark Philosophy
Caremark’s culture was brought about through the tremendous passion and vision of our late founder, Kevin Lewis. To enshrine and help embed these values, he created the Caremark philosophy, which we still adhere to today:
- We respect the rights and values of all of our customers
- We believe that everyone should have the right to choose to remain living in their own home
- We believe in the strength of our policies and procedures and the importance of adhering to them
- We value our Care Assistants, without whom there would be no Caremark
Discover More About Caremark
Learn how our experience, values and support help franchise owners build successful home care businesses.
Considering becoming a Caremark franchise?
It’s an exciting and rewarding journey that starts with a very simple step.