Environmental, Social and Governance
Environmental, Social and Governance
We know ESG is a journey, and one we’ve just begun.
We’re also encouraging our franchise owners to become more responsible.
Our recent ESG initiatives
- Our Franchise Support Centre uses LED lighting, has a full recycling programme, purchases green products, uses sustainable materials wherever possible, and are deep in the exploration of electric vehicles for our workforce.
- We are an equal opportunities employer and have excellent diversity and inclusion policies.
- Our staff at the Franchise Support Centre are encouraged to volunteer in their local communities and are given 5 paid volunteering days.
- Due to the nature of our work, we follow strict governance i.e. with the bfa, our Caremark Operations Manual, our senior leadership team etc.


Our charity of choice – Canine Partners
We are extremely proud to announce that we have an exciting and long-term charity partnership with Canine Partners.
Canine Partners assists people with physical disabilities enjoy greater independence and quality of life through the provision of specially trained dogs.
The dogs are carefully matched to the persons needs and lifestyle, no matter how challenging. They are trained to help with everyday tasks such as opening and shutting doors, unloading the washing machine, picking up dropped items, pressing buttons and getting help in an emergency.
It is with great pleasure that we make annual charitable donations to this charity and we are incredibly proud to be associated with them.