AI in Home Care: What to Expect

With the recent developments in automation, you may be wondering what the impact of AI in home care is. In this article, we’ll dive into the latest trends and topics related to the home care business and how they will impact the industry.
Remote Care
Remote care is reshaping the way that care providers plan and create care plans for customers. AI in home care, and more specifically remote care, will help make businesses more efficient by providing AI solutions that can reduce the costs of private care, as well as ensure continuous monitoring of the quality, medication and care provided to the customer. In addition, with remote care, customers are able to keep in touch with the care team as well as their loved ones easily. However, it is important to note that this solution should be adopted as an additional service provided by the care team, and is not meant to replace in-person care. A few of our Caremark franchise offices are already testing this technology with their existing customers!
What is Remote Care?
Remote care is a tool, usually in the form of a robot, which allows care providers to monitor customers remotely. This means that those costs that come with care visits for medication appointments are greatly reduced as the care team doesn’t need to visit the customer in their home for that specific reason. Moreover, the robot features a user-friendly interface which allows customers with existing conditions to easily get in touch with family members and the care team. This aspect certainly benefits those who live alone and whose loved ones live far away, especially the elderly, who are often faced with challenges of using complex technology and devices.

Getting Found
AI will greatly change the way that care businesses are found in search results. When looking for home care, potential customers undertake thorough research to find providers in their area. To do this, people now use search engines such as Google or Bing. However, it will become increasingly important to make sure that businesses are also visible on new AI tools such as Gemini and Chat GPT, and that the companies rank amongst competitors. At the Caremark head office, the marketing team is continuously monitoring these changes to ensure the franchise is always on track.
Enhancing Care Delivery
In the care business, one well-known challenge is the coordination of care and the management of care staff. As AI improvements move forward, we expect that AI can make a significant difference not only to roster management but also to the overall quality of care delivered. It would allow for streamlining the process of making sure care staff have enough time to get from one home to the other, while also ensuring that the customer receives consistent care from the care assistant they are assigned to. In addition, AI may help manage medication management by automating processes such as medication reminders and recording fluctuations in the health of the customer.
AI in Home Care: Conclusion
The opportunities can AI can provide are tremendous, and it can feel both intriguing and daunting to think about an AI-driven future and AI in home care. While the concerns with fewer employment opportunities remain, it is also true that service industries are less likely to be impacted by what the future may look like. This is because the very nature of these is, in most cases, person-centred.
About Caremark Franchising
Are you interested in embarking on a journey to improve lives every day? With a Caremark Franchise, you’ll be building a business which sets you up for success. Because we are a service-based business, this guarantees that the demand for what we offer continues to remain high, even with all the changes that AI is bringing. After all, what is better than delivering a smile to people’s homes? AI can’t beat us on that!