Caremark named Franchisor of the Year, making it among the best franchises to own
On 6 November at the HSBC British Franchise Association awards, we were named Franchisor of the Year – Established. It is the top honour in UK franchising and a landmark moment in our 20th year. Most importantly, it signals to anyone exploring UK franchise opportunities that Caremark is among the best franchises to own in the UK, with momentum and scale behind us.
Our senior leadership team accepted the award on behalf of our entire network and every colleague who supports our Franchise Owners on a day-to-day basis. As our CEO, David Glover, said:
“This accolade recognises the hard work, dedication and compassion that our whole network brings to life every day. Together, we have built something special and now the industry has recognised it too.”
What is the HSBC BFA Franchisor of the Year?
Franchisor of the Year sits at the heart of the BFA’s annual awards programme, often called the Oscars of franchising by industry press. An independent panel examines multiple franchises for their brand’s ethics, performance, support, innovation and leadership.
For the Established category, eligibility is reserved for mature networks with up-to-date BFA accreditation and submitted P&L accounts from franchise owners. From there, the judges compare evidence across the shortlist. In our case, we were judged best in class from a strong lineup of brands, which strengthens our position among the best franchises to own.
Why this award matters to someone starting a franchise
Awards do not build businesses on their own. Systems, support and a resilient market do. To put it in context, this result tells you three things that matter when you are weighing up a franchise business:
- Strength of brand and model. We run a proven model and a strong culture that helps owners win.
- Support you can rely on. From training and recruitment to compliance and marketing, we back you with experts who have helped launch and grow 150+ offices. Our low advice and support fees are part of the reason owners say they can invest more back into growth.
- Market demand that keeps rising. This year, three domiciliary care brands took the top honours across Established, Expanding and Emerging. It is a clear sign that the home care franchise market is growing and that quality providers are leading the way.
The Caremark difference in numbers
- 150+ offices across the UK and Ireland
- 135,000+ care hours delivered each week in the UK
- 20 years building local home care businesses that people trust
- Award-winning training and support from a 40-person Franchise Support Centre, offering a 1:2:5 support ratio
- Up to 70% bank funding available, thanks to our lender relationships and track record
- Exclusive territories designed to support long-term growth
- Low advice and support fees to help you invest where it counts
- High staff retention across the network, driven by culture, training and leadership
- 37 million NMF impressions in year one of our National Marketing Fund, building customer and recruitment demand for local offices
Join one of the best franchises to own
When you compare franchise opportunities, first look for scale, support and culture. Then check for recent independent recognition. In our case, the BFA award confirms what owners experience daily. Therefore, many business owners see Caremark as one of the best franchises to own.
Next steps: Try our model and see what is possible. View available territories and resales.