There’s no place like home, and there’s real peace of mind in knowing the people who visit are skilled, kind, and trustworthy. Caremark Cambridge & South Cambridgeshire has been recognised with an outstanding dementia training award by Training 2 Care. This isn’t just a title; it’s a promise to local families across Cambridge, Ely, Histon, Sawston, Cambourne and nearby villages. Our award-winning dementia training, including the immersive Virtual Dementia Bus Tour, helps our Care Assistants understand how dementia feels day to day. Therefore, they can bring calm, connection, and confidence into every visit.

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Why award-winning dementia training matters for local families

Dementia affects each person differently, which is why our approach prioritises practical, person-centred support that respects individuality. We train our team to notice small changes, communicate clearly, and adapt routines to reduce distress. As a result, with best-in-class dementia training at the core of our service, customers receive safe, respectful care shaped by their preferences and life story.

From kind prompts and reassurance to orientation cues, hydration reminders, safe mobility with falls prevention, and life story work, we focus on everyday strategies that build confidence and wellbeing.

This blend of knowledge and empathy earned us an Outstanding Dementia Training Award and dementia care certification. Furthermore, it’s why families trust us to deliver consistent, compassionate care at home.

Watch our manager explain what this award means for our community

Learning from the Virtual Dementia Bus Tour

Our Care Assistants completed the Virtual Dementia Bus Tour and follow-up dementia care webinar that reinforces practical skills between visits.

Experiencing how noise, sensory changes, and confusion affect everyday tasks has reshaped the way we plan and deliver care. We reduce sensory overload by simplifying spaces and using clear labels. In addition, we include familiar objects to prompt conversation and break tasks into small steps to support independence. We also use a calm tone with an unhurried pace to lower anxiety.

These practical adjustments help customers stay safe, engaged, and at home for longer—real-world evidence that our training and certification make a meaningful difference.

How dementia training in Cambridge supports you and your loved one

Thanks to our dementia care certification and Outstanding Dementia Training Award, you can expect consistent standards from day one. We keep families informed and share early alerts if we notice any concerns. Moreover, we offer clear guidance to make home life easier. Simple steps like using contrasting crockery, creating memory stations for essentials, and building gentle movement into the week can transform confidence and safety.

We also connect customers to trusted organisations such as Alzheimer’s Society, Dementia UK, Caring Together, and Cambridgeshire County Council’s Adult Social Care. Combined with our award-winning dementia training and webinar learning, these resources ensure families feel supported at every stage. You can rely on best-in-class dementia training in Cambridge tailored to the person. This training is validated by independent certification. It is delivered by a local, friendly team who understand your community.

Frequently asked questions

What did the award-winning dementia training involve? Our team completed Training 2 Care’s Virtual Dementia Bus Tour alongside an interactive learning webinar. The training gave Care Assistants first-hand insight into some of the challenges people living with dementia may experience. As a result, it helped them better understand how dementia can affect communication, memory, confidence and daily life.

How does this training benefit people living with dementia at home? The training helps our Care Assistants provide more personalised support tailored to each individual’s needs and routines. By understanding the lived experience of dementia, our team can communicate more effectively. In turn, this reduces anxiety, promotes independence and provides reassurance to both customers and their families.

How do you maintain high standards of dementia care?
Receiving the Outstanding Dementia Training Award is just one part of our ongoing commitment to learning and development. In addition, our Care Assistants receive regular training, supervision, and support to help them continue building their knowledge and skills. Furthermore, we regularly review best practices and encourage continuous professional development across the team. As a result, our Care Assistants have the knowledge and confidence to provide compassionate, person-centred care for people living with dementia across Cambridge and South Cambridgeshire. Ultimately, this helps us deliver consistent, high-quality support that families can trust.

Alternatively, if you want a stronger local angle:

Why is dementia training important in Cambridge and South Cambridgeshire? As more local families are affected by dementia, it is important that care professionals have the skills and understanding to provide effective support. Specialist dementia training helps Care Assistants respond to individual needs, support independence and give families confidence that their loved ones are receiving high-quality care at home.

About Caremark Cambridge & South Cambridgeshire

We provide tailored home care across Cambridge and South Cambridgeshire, including dementia care, companionship, personal care, and respite. Our customers are at the heart of everything we do. Also, our dementia care skills certification underpins the quality you can expect in every visit.

If you’d like to talk, we’re here to listen. Contact our friendly local team for a no-obligation chat. We’ll offer practical guidance and create a personalised plan that helps you or your loved one feel safe, respected, and truly at home.

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