Locally focused care services
With over 75 Caremark offices throughout the UK, we have an established and respected presence in many local communities. We work closely with the support organisations within those communities, to ensure that we provide the home care services that local residents are most in need of.
The organisations we liaise with range from small community support groups to larger and more formally structured organisations such as the NHS, HSC Trusts and social services. These relationships help to keep us in close touch with local needs and help the local organisations to keep abreast of our specialist services available to local residents.
NHS, Social Services and HSC Trusts
As an NHS patient, you may have access to our services in addition to those that your local NHS healthcare provider offers. For example, once you have returned home following an operation, we could be called upon to visit you in your home and help you to regain mobility.
You may find that social services or local HSC Trusts are willing to support the provision by us of some or all of your care services. If this is the case, please be assured that we have many years experience as a trust provider, so we fully understand how your care and support is arranged. You can be entirely confident that we will provide you with highly professional standards of care on behalf of your local HSC Trust.
CQC & RQIA Regulations
All Caremark offices are registered with the Care Quality Commission, which is the regulatory body for health and social care in the UK. The CQC regulates care providers to ensure that high quality care services are being delivered to everybody using them. We attach great importance to complying fully with the standards set by legislation and are regularly monitored by the CQC. Similarly, our Northern Ireland offices are registered with the Regulation and Quality Improvement Authority (RQIA), the regulatory body for health and social care in Northern Ireland.
United Kingdom Home Care Association (UKHCA)
We are members of The United Kingdom Home Care Association, which is a professional association of home care providers. The UKHCA offers advice and support to home care providers, and also to people requiring care services Membership helps us to keep abreast of developments in the care sector.