Care Coordinator
• Competitive Salary
• Training opportunities and career progression
• Pension
• Team Social Events
• Supportive team and management
Caremark Greenwich is a professional home care provider supporting individuals in the borough of Greenwich and the surrounding area.
Principal Responsibilities:
Your role will include helping customers with tasks such as:
- Answering all incoming telephone enquiries.
- Implementation of thorough recruitment and vetting procedures for all Care Assistants.
- Processing new customer referrals.
- Preparing appropriate documentation for Field Care Supervisors.
- Permanent allocation of Care Assistants to all customer visits and ensuring all visits are always covered.
- Administration of all Individual Care & Support Agreements.
- Maintaining customer and Care Assistant office files and ensuring that they are always up to date.
- Maintaining the computer system up to date at all times.
- Ensuring all customers and Care Assistant documentation and electronic records are kept up to date at all times.
- Ensuring all other records are kept up to date.
- To work closely with the Field Care Supervisor.
- To ensure compliance with all office systems and procedures.
- Production of reports and management information as required.
What we look for:
It’s important that you have the following qualities:
- Strong communicator who’s fluent in English (both written and spoken)
- Friendly telephone manner
- Good negotiation skills
- Ability to work under pressure and multitask
- Strong organisational and time management skills
- Ability to work to deadlines & take direction
- Be able to think fast on their feet and make quick decisions
- Compassionate and caring
- Lives Local to the Greenwich Borough
We are very proud to be an equal opportunities employer, with a diverse and inclusive workforce.
We truly value our Care Assistants, and work in a fun and supportive environment with a team-orientated approach.
NO SPONSORSHIP AVAILABLE
If this sounds of interest, then apply today and join a fantastic team!
Apply for this position
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