How Direct Payment Supports Independence for People in Solihull
At Caremark Solihull, we believe that everyone should have the freedom to choose the kind of care that suits their lifestyle and personal needs. That’s why we’re strong advocates for direct payment in Solihull — a funding option that gives people more control over their care, who provides it, and how it’s delivered. Whether you’re elderly, living with a disability, managing a mental health condition, or supporting a loved one with dementia, direct payments can offer you the flexibility to live life on your terms.
As a trusted provider of Home Care in Solihull for over 12 years, we’re proud to work alongside individuals and families who receive direct payments, helping them make the most of their care funding with compassion, respect, and expert guidance.

What Is Direct Payment?
Direct payments are funds provided by your local authority to help you arrange your own care. Instead of the council organising services on your behalf, the money is paid directly to you (or your nominated representative). This allows you to choose who delivers your care and when.
In short, direct payments give you choice and control — the ability to select a care provider that you trust and feel comfortable with, rather than being restricted to a service chosen by the council.
Who Can Benefit From Direct Payment in Solihull?
Direct payment in Solihull is available to a wide range of people who need care support at home, including:
- Elderly individuals who wish to stay independent in their own homes.
- People living with dementia who need consistent, familiar care.
- People with physical disabilities or learning difficulties who benefit from personalised, one-to-one care.
- Individuals with mental health needs, where flexibility and continuity of care are vital.
- Parents or carers of children with additional needs who require regular support.
If you’re eligible for social care funding, you can request direct payments instead of using council-arranged services. You can then use these payments to employ a care provider like Caremark Solihull — giving you full control over how your care is delivered.
How Does Direct Payment Work?
Once you’ve been assessed by Solihull Council and it’s agreed that you need support, you’ll receive a care plan outlining the services you’re entitled to. You can then choose whether you’d like the council to manage your care, or if you’d prefer to receive a direct payment in Solihull to organise care yourself.
If you choose direct payment, the money is transferred into a dedicated account, usually on a prepaid card. From there, you can use the funds to pay for the support you need — whether that’s daily visits, live-in care, or respite services.
The beauty of direct payment is flexibility. You’re not tied to a single care package and can adapt your services as your needs change — something many families find especially helpful when dealing with progressive conditions like dementia or fluctuating mental health needs.
Why Choose Caremark Solihull as Your Care Provider?
Caremark Solihull is an award-winning provider of Home Care in Solihull, known for our compassionate approach, local knowledge, and diverse, multilingual team. For over 12 years, we’ve worked hand-in-hand with families across Solihull, supporting a wide variety of needs and backgrounds.
Here’s how we can help if you’re receiving a direct payment in Solihull:
- Personalised care planning: We’ll work with you to create a care plan tailored to your exact needs, preferences, and routines.
- Continuity and trust: You’ll get to know your carers, ensuring a relationship built on trust, consistency, and comfort.
- Flexible services: Whether you need help with personal care, meal preparation, companionship, medication, or overnight support, we’re here to help.
- Support with paperwork: Not sure how to handle the admin side of direct payments? We can guide you through it and help you stay on top of things.
- Community engagement: We’re proud to be actively involved in the Solihull community, volunteering with Age UK and local churches, helping clients stay connected.
How to Apply for Direct Payment in Solihull
If you think direct payments could be right for you or a loved one, here’s how to get started:
- Contact Solihull Council for a social care assessment. This will help determine what level of support you’re eligible for.
- Request direct payments as your preferred way to receive care funding.
- Once approved, set up a suitable account to receive the funds. Solihull Council can provide a prepaid card for easy management.
- Choose your care provider – and that’s where we come in. Contact Caremark Solihull to discuss your needs and how we can support you using your direct payment.
It’s that simple – and you’re never alone. From the first phone call to the day-to-day support you’ll receive, we’re here to make the process smooth, friendly, and stress-free.
Let’s Talk
Whether you’re just beginning to explore your care options or already receiving direct payment in Solihull, we’d love to help. At Caremark Solihull, we understand that every individual is unique, and our mission is to deliver care that fits your life — not the other way around.
📞 Call us on 0121 733 8355
📧 Email: solihull@caremark.co.uk
🌐 Visit: Click Here
Discover how Home Care in Solihull with Caremark can give you the freedom, support, and peace of mind you deserve. Let’s take the next step together.