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Training and development
So you’ve made it through the recruitment process! What happens next?
“If you have the aspirations, we will support you. We believe in you and your chosen career journey. We wouldn’t have hired you if we didn’t.”
June Smith, Care Manager, Caremark Pulborough As a Caremark care assistant or internal care team member you can look forward to a training program that will give you all the knowledge you need. Your training and development is very important to us. We want you to be able to carry out your role with confidence and build on your experience and skills along the way. And we’ll do all we can to support your journey.
Whatever your role at Caremark, from an office team member to a live-in carer, we want you to feel competent, happy and supported. Once you’re on board with us we’ll assist you on your career path as much as we can, and we’ll try to help you achieve your goals.
In this section we take a look at our training and development in detail, focusing on:
Our aim is to ensure our people are the very best they possibly can be and that they are supported to achieve career progression if that’s something they would like. We do this through all sorts of training and support, from online courses and hands-on workshops.
Training our carers
Expert training and support
Your training is provided by experienced and skilled individuals and ensures that you have the opportunity to experience theoretical and practical insights into being a carer. When you’re back in the workplace our field care supervisors are available for on-the-job advice.
General care training
During your induction programme, you’ll learn the essential skills required to support someone at home. You’ll be able to complete the nationally recognised Care Certificate, through which you’ll gain the relevant skills and competence to safely use hoists, support with personal care, prompt medication, and provide person-centred care to every client You’ll also learn Caremark’s values and beliefs and discover tips and tricks for providing high-quality care that will set you apart as a Caremark carer.
We also provide you with additional specialist training to ensure you can confidently and competently support the needs of our clients. This may include training in supporting people living with dementia, or learning disabilities, and help with supporting those with diabetes or those who have suffered a stroke. Your care management team will help you identify which specialist training you require to ensure you have the relevant skills to provide high-quality care to your clients.
Training our support staff and management
All our support staff and management are provided with a specific induction that reflects the responsibilities of their role. Continuous development is also provided through the completion of relevant qualifications or other specialised training to enhance the skills appropriate to their role. This ensures that our support staff and management team continue to provide high-quality support and guidance to our carers.
How our training has helped our team
We’re proud to have encouraged and supported some very exciting career journeys, including a carer becoming an co-ordinator, and a co-ordinator becoming a care manager.
"We are often praised for providing excellent care. It makes you feel good to be recognised for the quality of care we give.”
Carer, Caremark Wokingham
“I thoroughly enjoyed the training I received from Caremark. It has definitely helped me do a better job and the fact that it was online meant I could easily and flexibly slot it in at the weekends.”
Carer, Caremark East Riding
“Five years later and here I am! I can still remember picking up my first carers uniform as if it was yesterday. I honestly had no idea how much Caremark would become my life like it is today.”
Holly O’Neill, Care Manager, Caremark Pulborough
We want to take you to the next level
If career progression is what you are looking for, we are keen to support your goals and aspirations wherever possible. We want you to have the opportunity to learn on the job and study for further qualifications. This can cover any areas of interest that are relevant to your role, from First Aid to NVQ level 5 in Leadership and Management for Care Services. Your learning can take place online in your spare time or during your working day, if appropriate.
The following are just a few examples of online courses, seminars and qualifications our staff have completed over the past couple of years:
Medication Control Moving and Handling First Aid Safeguarding Adults Infection Control
Would you like more information?
Contact your local Caremark office for more details on our training and development. Please click here to find the contact details for your local office.
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