End-of-Life Care at Home

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Sensitive end-of-life care in your or your loved one’s own home

We provide sensitive, supportive and tailored end-of-life care, making it possible to pass away peacefully at home, rather than in a hospice or residential care home.

If the option is available, most of us would choose to pass away peacefully in the familiar surroundings of our own home. It’s also important to us to be around those we love. Caremark's end-of-life care makes it possible to spend your precious last days or weeks at home.

For someone with a terminal condition (and for family and friends) sensitive, personalised end-of-life care at home turns what can be a very distressing process into one that is comforting and dignified. And with Caremark carers looking after you or your loved one you can be assured that medication and other needs will be attended to as part of a pre-arranged care plan.

Our carers focus on respecting dignity and privacy and will work with you and your family to understand specific needs and wishes.

Here we look at Caremark’s end-of-life services and focus on: 

What end-of-life care entails

The types of end-of-life care

Caremark’s regulations and accreditations

Funding for end-of-life care

A member of our friendly team will be happy to give you further details about Caremark’s end-of-life care services and how we can help you and your loved one. Please click here to find the contact details for your local office.

For more information you might like to read this useful end-of-life care guide produced by the NHS.
We also provide more detail on our services in our End-of-Life Care Guide.

What is end-of-life care?

Our uniquely personalised end-of-life care provides the support that is needed towards the end of someone’s life. It allows you or your loved one to pass away in a peaceful way in familiar surroundings. It means you or your relative or friend can spend precious time at home, with special comforts and loved ones close by.

Our carers can be as flexible as you or your loved one needs us to be. Our aim is to help with as few or as many tasks as required to make you or your family member feel as comfortable as possible.

How we can help

We can help with the following:

personal care – from bathing and showering to toileting, including using a commode or changing continence pads
mobility support to get in and out of bed and help with standing and sitting, using hoists if required 
administering or prompting medication 
domestic duties, including changing bedding
shopping and meal preparation
24-hour live-in care if required  
companionship and emotional support

When does end-of-life care start?

End-of-life care starts whenever you or your friend or relative needs it to and might last anything from a few days to months or years. People are usually considered to be at the end of their life when they are expected to die within 12 months, but this can be difficult to predict. People at the end of their life have a range of conditions as you might imagine, from advanced incurable illnesses, such as cancer and dementia, to life threatening conditions caused by an event like an accident or stroke.

Personalised end-of-life care

Our carers are trained to manage everything according to your or your loved one’s circumstances, priorities and wishes. We take into account medical requirements and communicate fully with relatives and friends. We strive to ensure that you or your loved one feels dignified at all times, and we always provide the very best care we can.

Our end-of-life care can be combined with any of the below services to create a holistic, tailored package:

Live-in care: ongoing daily and nighttime support in your or your loved one’s own home, providing the care that is needed when it’s needed most. This can be a great relief for all involved. Someone you and your family can get to know, the care assistant becomes a source of encouragement and comfort who can work alongside palliative care specialists, including consultants, nurses, and occupational therapists. Read more about Live-in care here.

Personal care: some families feel more comfortable with their loved one receiving personal care from a trained carer. All of our carers are trained to offer personal care that is respectful and preserves dignity at all times. Read more about Personal care here.

Respite care: Caremark carers can visit your loved one’s home to give you, as the main carer, a much-needed break with the reassurance that your family member is being well and sensitively cared for. Read more about Respite care here.

Emergency care: our carers can offer a fast and responsive service in an emergency, sometimes within 24 hours of contacting us.

Click here to read about our elderly care service.

"Caremark cared for my father for the last two and a half months of his life. They were a marvellous support, both to him and to me at this difficult time. Every carer was kind, compassionate and thoroughly professional. They went to great lengths to preserve my father’s dignity and made sure he was safe and comfortable at all times. I would not hesitate in recommending Caremark to others.”

Daughter of a client, Caremark Brighton & Hove

“To all Mrs. H’s carers, Thank you so very much for all the wonderful care you gave her during the last year of her life. Your kindness and hard work enabled her to stay in her own home, which was the most important thing to her. All the family join me in expressing gratitude and appreciation."

Family of a client, Caremark Redditch & Bromsgrove

End-of-life care you can trust

To ensure the highest standard of care and give you the ultimate peace of mind, our services in England are regulated by the Care Quality Commission (CQC). In Wales our services are regulated by the Care Inspectorate Wales (CIW), and in Northern Ireland by the Regulation and Quality Improvement Authority (RQIA). We also have membership with the United Kingdom Home Care Association (UKHCA).

End-of-life care costs and funding

Finding the right support for yourself or your family member is challenging enough without having the extra pressure of the financial side of things. But everyone is entitled to high-quality care in the final weeks or months of their life. Your local council, the NHS, or your Health and Social Care (HSC) Trust may be able to help with the cost of this, or pay for all of it, depending on where you live, what your needs are and how much money you have. For further information see this NHS guide to when your local council might pay for your care.

A good first place to start is your GP or local council to see if you might be entitled to financial support with end-of-life care.

Arranging a carer's assessment

Arranged through your local council, a carer’s assessment is designed to see what might help make your life (caring for your loved one) easier. It’s a chance to discuss your needs with your council so they can decide how best to support you. If they feel you need support they’ll work with you to put together a care plan, which might include using respite services. Your loved one should also have a needs assessment (organised through their local council) so extra support can be arranged if appropriate.

Financial assessment

If you or your loved one are found to need support, your local council will carry out a financial assessment to discover what you can afford to pay. If you are eligible for financial support to pay for end-of-life care, your local council can arrange these services for you or you can choose to receive direct payments and arrange end-of-life care privately.

Direct payments

Caremark can accept direct payments for end-of-life care. Please contact your local office here for further information about how this works.

No hidden fees

We aim to be upfront with you about our fees and leave nothing hidden so you or your loved one know what you’re paying for in advance, before you agree to it. Please don’t hesitate to contact your local office by filling out this form for further information and an exact quote or to find out more about your options.

More information

Age UK have put together this helpful guide to paying for home care.
For more information read our guide to paying for home care.
Click here to read more about our end-of-life care service

Planning ahead

It might not be something you or your loved one feel like doing but a little financial planning can be very beneficial in terms of the future. The NHS has put together a couple of useful end-of-life guides, with information about creating a lasting power of attorney and other legal issues.  

Read about the legal issues for planning ahead here. 
Read about creating a lasting power of attorney here.

Would you like further information about end-of-life care?

If you would like more details about our end-of-life care services, please don’t hesitate to get in touch by filling out the form below. A member of our team from your local Caremark office will be in touch to discuss your needs and guide you through your options.

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