Caremark Solihull Managing Director receives 5 year loyal service volunteering for Age UK Solihull
There’s no place like home, and community is at the heart of it. We’re proud to share that our Caremark Solihull Managing Director, Herkesh receives 5 year loyal service volunteering for Age UK Solihull, a milestone that reflects our belief in kindness, consistency and local action. Week after week, our leader spends time with older people across the borough, showing the same compassion and dedication we expect in every Caremark Solihull visit.
This recognition matters because it proves our values are lived, not just written down. When our leaders roll up their sleeves, our whole team is inspired to do the same.
Five years of giving back in Solihull
Over five years, Herkesh’s volunteering has included friendly telephone befriending, seasonal campaigns and community outreach. From winter warmth drives to wellbeing check-ins, the aim has always been simple: help people feel connected, confident and safe at home. That includes signposting to the Solihull Hub, local groups and benefits advice, and popping into charity shops in Solihull to support fundraising that keeps vital services running.
Regular contact makes a real difference. A cheery phone call can lift mood. A quick check can spot small changes before they become big worries. It’s the same ethos we bring to our care at home—reassurance, continuity and genuine human connection.
Herkesh’s five-year loyal service volunteering award is more than a personal achievement. It’s a reflection of our culture: visible leadership, empathy in action and support for local partners that share our mission, including Age UK Solihull.
Shared purpose with Age UK and the Solihull community
Working side by side with Age UK Solihull means we can wrap support around people in a way that feels seamless. Whether it’s a volunteer befriending call, a dementia-friendly coffee morning or a gentle nudge to join a local group, everything starts with listening. We tailor help around what matters most—familiar routines, independence and dignity.
Our partnership approach includes:
- Warm companionship between care visits to reduce loneliness.
- Clear signposting to the Solihull Hub and community resources.
- Support for fundraising through charity shops in Solihull to sustain local services.
Safety sits at the centre. Our Care Assistants are carefully vetted, fully trained and supported with ongoing supervision and feedback. When we volunteer alongside Age UK Solihull, we follow their safeguarding policies and complete relevant training, so families can trust the experience from every angle.

A trusted partnership: Age UK Solihull and Caremark Solihull
Caremark Solihull is a trusted provider for Age UK Solihull. We’ve taken on the charity’s Home Support Service, protecting continuity for customers who value familiar faces and reliable help. This partnership blends Age UK’s community strength with our regulated home care expertise, creating a smooth, reassuring experience for older residents and their families.
| Continuity you can feel | Familiar routines and a smooth transition for existing customers. |
| Professional standards | Trained Care Assistants, clear policies and robust quality assurance. |
| Local links | Easy access to benefits advice, social groups and the Solihull Hub via Age UK. |
You can find details of the Home Support Service now provided by Caremark Solihull on Age UK Solihull’s website, or by contacting the Solihull Hub for signposting.
Local impact that feels personal
Together, we’re helping people across Solihull feel less isolated and more in control of everyday life. Families tell us they value timely updates, consistent Care Assistants and proactive signposting when needs change. Customers say the blend of regular care and community connection helps them stay active and independent at home.
- Clear communication with families as well as professionals.
- Brighter days with friendly companionship.
- Better nutrition with meal prompts and support.
- Confidence with medication and daily routines.
How we can help you at home
If you’re exploring care, we’ll keep it simple and personal. We offer flexible visits, from a few hours a week to live-in care in Solihull for round-the-clock reassurance. Services include companionship, personal care, respite, and specialist support for conditions such as dementia. A local care manager will visit for a free, no-obligation assessment, listen to your goals and routines, and create a tailored plan. We can also liaise with GPs, district nurses and Age UK where helpful. We’re transparent about costs and funding, and we’ll guide you towards local resources, including the Solihull Hub, that may help with expenses. Our promise is to keep the process honest, respectful and focused on what matters most to you and your family—whether you choose visiting care or live-in care in Solihull.
Make a difference in Solihull
There are two meaningful ways to support older people locally:
- Volunteer with Age UK Solihull projects— For example, befriending, events or admin roles with flexible hours and full guidance. Your time helps keep essential community services going, alongside charity shops in Solihull.
- Build a rewarding career with Caremark Solihull. We provide paid training, clear progression and a supportive team. You’ll be matched with customers and given the time and tools to care well—whether through regular visits or live-in care in Solihull.
Local businesses can help too. Offer paid volunteer days, flexible scheduling for staff who support older people’s charities, and match-funding for donations to Age UK Solihull. Share volunteer opportunities internally, enable team volunteering days, and recognise employees’ contributions—small adjustments make it easier for teams to give back consistently, including support for charity shops in Solihull and the Solihull Hub.
Whether you choose to volunteer or become a Care Assistant, your kindness helps someone live safely and happily at home.
Frequently asked questions
Who is the Managing Director honoured for five years of voluntary service with a local older people’s charity in Solihull?
Caremark Solihull’s Managing Director, Herkesh Malhi, has been recognised for five years of volunteering with Age UK Solihull.
What role has the Managing Director held while volunteering with the Solihull-based charity for five years?
Herkesh has volunteered as a telephone befriender and community supporter, taking part in seasonal campaigns, outreach and fundraising activities that complement Age UK Solihull’s services.
How did the Managing Director contribute to the charity’s work supporting older residents in Solihull?
He provided regular befriending calls, winter warmth and wellbeing check-ins, clear signposting to the Solihull Hub, local groups and benefits advice, and supported fundraising— therefore helping older residents feel connected, confident and safe at home.
How can local businesses support staff who volunteer with charities for older people in Solihull?
Provide paid time off to volunteer, flexible shifts, recognition schemes and match-funding for donations or fundraising. Partner with Age UK Solihull for team volunteering days, share internal sign-ups and also celebrate volunteer milestones to increase impact across Age UK and the Solihull Hub.
How does volunteering benefit Caremark customers?
Volunteer contact builds social connections and can spot early signs of loneliness or changing needs. It also complements care plans by keeping people engaged between visits and linking them to the Solihull Hub and Age UK services.
Is volunteering the same as care work?
No. Volunteering is unpaid community support coordinated by charities such as Age UK Solihull. Care work is delivered by trained, employed Care Assistants following regulated policies and agreed plans. Both play important, distinct roles.
How do I arrange care for a loved one?
Contact our local office for a free assessment. We’ll discuss what’s important to you, preferred routines and any clinical needs, then create a tailored plan. You can start small and adjust as needs evolve, including options for live-in care in Solihull.
Can I volunteer if I have limited time?
Yes. Many roles offer flexible hours—from a weekly befriending call to occasional event support. Age UK Solihull provide guidance and training so you can help confidently within your availability.