First in the industry • Caremark

Caremark Kirklees is the first in the industry to adopt a new advanced employment management app which makes it easier to communicate with staff who deliver care which enables people to remain in their own homes.

The app has “revolutionised” the way we communicate with our 100-plus staff, either individually, with teams, or the company as whole.

Launched at the end of March, the Connecteam app is used by Caremark franchises across the UK to deliver real-time, trackable, digital communication and training aimed at providing a better staff experience.

Designed to work on all smartphones, features include:

Digital access to company handbooks, policies and training so staff have the information at their fingertips at all times
A work chat tool which has replaced WhatsApp
E-learning access
A dedicated newsfeed which allows the company to recognise carer birthdays, anniversaries, achievements and more.

Caremark Kirklees Director Fiona Smith said: “The app has revolutionised the way we communicate with our staff, the vast majority of which work across Kirklees providing essential care to people in their own home.

“It enables us to do everything from welcoming new members of staff, so they immediately feel part of the team through to sending important messages within the teams which can further enhance the care we provide.

“We value all our staff and want them to feel engaged and appreciated, and the feedback we have received from them since launching the app has been very positive.”