Location: Cannock
Salary: Competitive salary depending on experience
Hours: 09:00 - 17:30

Principal responsibilities 

  • Answering all incoming telephone enquiries. 
  • Implementation of thorough recruitment and vetting procedures of all Care & Support Workers. 
  • Processing new client referrals. 
  • Preparing appropriate documentation for Field Care Supervisors. 
  • Maintaining client and Care & Support Worker office files and ensuring that they are always up to date. 
  • Maintaining computer system up to date at all times. 
  • Ensuring all clients and Care & Support Worker documentation and electronic records are kept up to date at all times. 
  • Ensuring all other records are kept up to date.  
  • To ensure compliance with all office systems and procedures. 
  • Full training provided
  • Opportunities for career progression
  • Specialist training courses available
  • To hold and appropriately manage the on call (out of hours) service.

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