Location: Cannock
Salary: Competitive salary
Hours: 09:00 - 17:30

  • To ensure that Caremark’s Aims & Objectives are achieved and to ensure that each client receives care and support which is appropriate to their individual needs.
  • To ensure compliance with Caremark’s system, policies and procedures
  • To ensure the implementation and compliance of all relevant legislation and regulatory body guidance
  • Ultimate responsibility for all members of staff.
  • To deliver training to staff as appropriate and to identify any further development or training needs.
  • Ensure training needs of all staff are met effectively
  • To ensure supervision and monitoring of all staff is carried out
  • To ensure that there is good communication and effective team building amongst all staff, including holding regular team meetings.
  • To oversee recruitment and appointment of all staff.
  • Ensure successful operation of quality control systems.
  • Ensure successful operation of risk management processes.
  • Ensure that all computerised and manual records are up to date.
  • Preparing and processing the payroll.
  • Preparation and despatch of invoices.
  • Implementation of complaints procedure.
  • Liaison with clients, relatives, representatives and social workers.
  • Preparation of management reports.
  • To work within agreed budgets to ensure profitability of business.
  • To actively participate in the growth and development of the business, locally, through various marketing exercises.
  • Supporting with the emergency oncall phone on a rota basis.

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