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Personal care at home

At Caremark we deliver personal care with continuity, discretion and dignity.


Introducing Caremark’s personal care services

Our approach to personal care is based on understanding your or your loved one’s personal needs, preferences and values, so that we can provide support that retains as much independence as possible.

In this section we’ll cover:

What personal care is and what we can help with

The options for personal care

What our clients have to say about our personal care services

How much personal care costs

How to arrange personal care



A member of our friendly team will be happy to give you further details about Caremark’s personal care service and how we can help you or your loved one. Please click to find the contact details for your local office.

To read more about our personal care services, visit our Personal Care Guide.

What is personal care and what kind of activities does it cover?

Personal care covers activities that relate to maintaining personal appearance and hygiene, including toileting, dressing and grooming support.

Aspects of personal care we can assist with include:


To read more about how we can help with personal care, visit our Personal Care Guide.

Providing tailored personal care

We can provide personal care with all our short or long-term home care services. Here we run through a few of them to give you an idea of the kind of services we can combine our personal care with, depending on your or your loved one’s needs:


Live-in care: ongoing daily and nighttime support in your or your friend or relative's own home. Read more here.
PatchCare® services: designed to combat loneliness and help clients enjoy more regular, tailored visits throughout the day. Read more here.
Dementia care: tailored support for those living with dementia. Read more here.
Respite care: Caremark carers can visit you or your loved one’s home to give the main carer a break away from their day-to-day duties, enabling them to recharge and revive. Read more here.
Companionship care: companionship and friendship at a time when it is most needed. Read more here.
Home from hospital: practical and rehabilitation support for you or your loved one after a hospital stay.

To read more about our personal care service, visit our Personal Care Guide.

What our clients have to say about our personal care service

Our clients really do say some lovely things about us and how we help them or their loved ones. Here are a few comments to give you a flavour of them:

“My brother and I are really pleased with the level of care that Caremark has provided for our dad. We had been caring for him ourselves for over a year. The relief to have someone else step in and take over has been second to none. All of the carers are kind, compassionate, professional and caring. In dad’s own words, ‘you are all lovely’ and you brighten up his day.”

Daughter of a client, Caremark (Three Rivers and Chiltern)

“I would be lost without the carers, they really look after me and I look forward to their visits. They are helping me stay in my own home, which is very important to me.” 


Client, Caremark (Leeds)

“Great friendly staff and very efficient when handling my husband who becomes difficult when it comes to personal care. They talk him through the motions which manages to calm him down. They are experienced in handling dementia patients, the illness which my husband suffers from. I would not be able to take care of my husband at home if this service did not exist.”


Wife of a client, Caremark (Kirklees)

“The management is very accessible, responsive and pleasant to deal with. The carers never rush and take their time to do things gently and with care. They are always cheerful and provide not only personal care but also pastoral care which is very important.”


Client, Caremark (Watford & Hertsmere)



Peace of mind

To ensure the highest standard of care and give you the ultimate peace of mind, our services in England are regulated by the Care Quality Commission (CQC). In Wales our services are regulated by the Care Inspectorate Wales (CIW), in Northern Ireland by the Regulation and Quality Improvement Authority (RQIA) and in Scotland by The Care Inspectorate.


How much does personal care cost?

Financing personal care varies depending on the office involved. For further information and to receive a personalised quote, please get in touch with the team at your local office by filling out the form below.

In a few circumstances personal care can be funded. It’s a good idea to talk to your local council or Clinical Commissioning Group (CCG) to see if you might be entitled to financial support with personal care.

Arranging a carer's assessment

A carer’s assessment is designed to see what might help make your life easier. It’s a chance to discuss your needs with your local council so they can decide how best to support you. If they feel you need support they’ll work with you to put together a care plan, which might include using respite services. Your loved one should also have a needs assessment, which is organised through their local council so extra support can be arranged if appropriate.

Financial assessment

If you or your loved one are found to need support, your local council will carry out a financial assessment to discover what you can afford to pay. If you are eligible for financial support to pay for personal care, your local council can arrange these services for you or you can choose to receive direct payments and arrange personal care privately.

You may qualify for funding and it's possible that you or your family member may not need to pay anything at all.

Direct payments

Caremark can accept direct payments for personal care. Please contact your local office here for further information about how this works.

Funding from charities and funds

There are a few grants, funds and charities that may be able to help with funding to pay for personal care. Click here to find out more.

Age UK have put together a helpful guide to paying for home care, which can be viewed by clicking here.

Arranging personal care for a loved one

Every one of our clients has different needs and preferences and when we put together a personal care plan this is foremost in our mind. Our support will be personalised, considering likes and dislikes, values, even favourite products and methods. We will go through your or your loved one's requirements in detail with you (and family members or friends if helpful), before putting together a plan that we will then propose to you or your loved one and adjust until it works perfectly for all involved.

We can offer advice and suggestions

Should you be having difficulties convincing a member of your family or friend that they might benefit from personal care please let us know as we can offer advice or suggestions that might help. One of the Caremark team would be happy to visit you and your friend or relative in their own home to discuss options and arrange the type of support that would be most helpful. We will always speak sensitively in such situations as we understand how hard it can be for someone to accept and admit they need help. Please click to find the contact details for your local office.

To read more about our personal care service, visit our Personal Care Guide.

Would you like further information about our personal care?

If you would like more details about our personal care, please don’t hesitate to get in touch by filling out the form below. Your local Caremark team will be in touch to discuss your needs and guide you through your options. If it suits you best, we will be happy to arrange an appointment in the comfort of your own home.

Are you looking for Care Support in the Home?

If you have any questions, simply complete the form below and we will
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