AKU Training – Autumn 2023

Over the past couple of months, our head office staff have been able to attend several AKU Training sessions.

These sessions covered the following topics:

• Effective Communication Skills
• Leadership
• Difficult Conversations
• Managing Conflict

The staff who attended all agreed that they were very worthwhile and informative.

Here’s what some of the staff had to say about the sessions:

🌟 “The course was very informative, it taught me that there are always multiple sides to every story. The practical exercises were very useful in showing me that everyone sees things from different perspectives and two-way conversation is very important to get a full understanding of every situation.”

🌟 “The Leadership & Management training was awakening and insightful. It focused on the importance of positive language to help motivate teams. It also allowed me to understand the approaches that I use most often and areas in which I can further develop.”

🌟 “It was very useful, informative and well delivered, it has taught me to think about what I’m going to say before I speak”

🌟 “It was fantastic, very insightful. It taught me to be more mindful of others’ communication styles as well as my own.”

A big thank you to Gillian & Richard for coming along to our Head Office to deliver the training!