Field Care Supervisor in Renfrewshire and East Renfrewshire

Location: Renfrewshire and East Renfrewshire
Salary: £25000
Hours: 40 Hours per week

We are seeking an experienced and dedicated Field care Supervisor to join our team covering the Renfrewshire and East Renfrewshire area. As a Field care supervisor, you will play a critical role ensuring the delivery of High quality care to our clients.

Principal responsibilities

· To carry out Individual Needs Assessments for new and potential customers.

· To conduct risk assessments as part of the Individual Needs Assessment and update these as required as part of the individual’s risk management.

· To carry out introductory visits every time a Care Assistant visits a customer for the first time.

· To ensure all customer visits are always covered.

· To be on-call in case of emergency.

· To liaise closely with Care Coordinators regarding recruitment, permanent allocation of Care Assistants and the writing of Care & Support Agreements.

· To identify suitable Care Assistants to cover for any absences, this may be due to sickness or holiday.

· To cover short notice when an existing Care Assistant notifies that they are unable to attend a call.

· To facilitate the practical field induction of all new Care Assistants.

· To provide and facilitate in-field training as and when appropriate.

· To identify any additional training needs of Care Assistants and report accordingly.

· To conduct customer reviews and respond to Individual Review Forms completed by Care Assistants as soon as possible.

· To urgently report any changes in a Care Assistant’s or customer’s schedule to the Care Coordinator.

· To monitor, supervise and mentor all Care Assistants in the field.

· To provide support to all Care Assistants in the field.

· To monitor all customers for service and Care Assistant satisfaction.

· To ensure accuracy and completeness of all documentation held in customers’ homes.

· To encourage and identify opportunities for Care Assistants continuing professional development.

· To ensure that all written reports and administration is up to date.

· To maintain close liaison with both the Care Manager and Care Coordinator.

What we are looking for:

Self-motivated, well organised and reliable
Caring and sensitive
Full clean driving licence
Flexible
Committed to maintaining our high standard of care
Must hold SVQ Level 3 in Social Services and Healthcare

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