Location: Thanet
Salary: 30,000 - 35,000
Hours: Full Time


You will be responsible for the day to day administration of our domiciliary care businesses. A key aspect of this is the ability to produce and maintain accurate rotas. You will be very comfortable using IT systems.

The ability to network effectively and develop a portfolio of business and professional relationships is essential.

First class inter-personal skills are essential.

You will be exceptionally well organised.

We are looking for someone capable of becoming a care manager in 3-4 years time or a deputy care manager in 2.

Outstanding communication is second nature to you.

You will be on a 3-4 year development plan that will culminate in your achieving an undergraduate level qualification in an appropriate discipline.

Responsibilities will include, but will not be limited to the following:

  • Answering all incoming telephone enquiries.
  • Implementation of thorough recruitment and vetting procedures of all Care & Support Workers.
  • Processing new client referrals.
  • Preparing appropriate documentation for Field Care Supervisors.
  • Permanent allocation of Care & Support Workers to all client visits and ensuring all visits always covered.
  • Administration of all Individual Care & Support Agreements.
  • Maintaining client and Care & Support Worker office files and ensuring that they are always up to date.
  • Maintaining computer system up to date at all times.
  • Ensuring all clients and Care & Support Worker documentation and electronic records are kept up to date at all times.
  • Ensuring all other records are kept up to date.
  • To work closely with the Field Care Supervisor.
  • To ensure compliance with all office systems and procedures.
  • Assistance with wages and invoice processing.
  • Production of reports and management information as required.

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