Great British Care Awards Finalists
Caremark Worcester & Malvern Hills have been shortlisted as finalists in no less than 5 different categories in the West Midlands Awards.
Five nominations in different categories for Caremark Worcester
The team have been recognized for their hard work over the year of 2020. The whole of Worcestershire was hit with heavy flooding through January and February, with the city being cut in half for large parts of it. The office staff made sure both the customers and care team were safe and the service remained effective and did so with positivity and leadership.
Then the country went into lock down heading into a pandemic, there was a lot of uncertainty and new things to tackle going forward. Again the entire team dealt with any obstacles and PPE shortfalls well. They stepped up recruitment and assited in any way shape or form they could, helping free up beds in the hospitals and keep anyone at home isolating safe and well.
The team have been shortlisted as finalists in these categories:
- The Home Care Registered Manager Award
- The Front line Leaders Award
- The Home Care Coordinator Award
- The Workforce Development Award
- The Home Care Team Award
The Home Care Registered Manager Award
This award will be given to the Care Home Registered Manager who has demonstrated a high level of expertise together with exceptional skills in managing the complex business of running a care home. A Manager who shows vision in developing person centered care and supporting staff to meet the ever changing needs of the residents
- Can show how the service is “Well Led”
- Is able to demonstrate a high level of expertise together with exceptional skills in the complex business of managing a care home
- A manager who demonstrates the ability to change to meet the new social care priorities – can say how they have improved the care
- Demonstrates their commitment to good practice in person centred care and support
- Demonstrates an understanding of meaningful activities
- Demonstrates a commitment to dignity and privacy for residents
- Is able to demonstrate how residents and/or relatives/carers participate in the development of service
- Examples of how residents have benefited
- Can show satisfaction of residents
- Can give an example(s) of leadership best practice: induction; supervision and appraisal systems; continuing professional development; qualifications and achievements.
- Can say how they have improved these or why they work well
- Can give an example of supporting staff
- Can show how they keep up to date with the latest information
The Front line Leaders Award
This award will be given to a person who is a supervisor, senior care worker, team leader or a first time manager and has shown clear commitment to improving the delivery of care and support within their team. A person who has shown leadership qualities by reflecting on what could be better and supporting others to bring about change.
The Home Care Coordinator Award
This award will be given to the Home Care Coordinator who can demonstrate to the judges their knowledge and skill in utilising their care team in an effective and efficient way. This person will demonstrate vision in motivating and supporting staff whilst ensuring the customers remains at the heart of the service.
- Show why it is important to offer the customers continuity of care
- Demonstrate that the way they coordinate is also cost effective for the company
- Demonstrate how they offer staff that are trained to meet the individual needs of a vulnerable person
- Show how they support lone workers
- Show how they keep up with technology, and the requirements of the regulators.
The Workforce Development Award
This award will acknowledge the importance of the role of workforce development within the care service and looks for a person who has shown incredible enthusiasm and determination in identifying training and development needs of care staff, establishing rolling training programmes, searching for and gaining funding and proving their ability to enthuse and energise staff to attend and request training.
The Home Care Team Award
This award will be presented to the team who are able to best demonstrate a shared vision and agreed goals. The team should have a leader whose role is known and accepted and who takes personal responsibility for their tasks. Teams should have an excellent communication process and each member’s skills should be recognised within the team. Demonstrating a commitment to dignity and privacy for customers and also respect for team members is paramount.
- The team should be able to demonstrate they are ‘Well-led’
- The best team should be able to demonstrate a shared vision and agreed goals
- Has a team leader whose role is known and accepted
- Team members who are clear on what their role is, and who take personal responsibility for their tasks
- Team has good communications processes – which work
- Team can demonstrate co-operation, mutual support and trust
- Skills are recognised within the team
- The team understands the importance of a high level of morale
- Can demonstrate good practice in person centred care and support
- Can demonstrate a commitment to dignity and privacy for customers – also respect for team members
- Is able to demonstrate how customers and/or relatives/carers participate in the development of service
- Each member is aware of their own personal development, and looks for opportunities to absorb knowledge and skills which will benefit performance of the team in giving excellent service to customers. For example: training courses of all types, reading guidance and good practice guides, using toolkits, shadowing, attending workshops and study days, using e-learning, sharing best practice.
- The team is able to deal effectively with conflict
- The team is able to show they have special qualities
- The team does not stereotype or make assumptions
The judging day will take place virtually this year due to the current pandemic on the 9th December, we wish everyone the best of luck!
The Great British Care Awards are a series of regional events throughout the UK and are a celebration of excellence across the care sector. The purpose of the awards are to pay tribute to those individuals who have demonstrated outstanding excellence within their field of work.
There are twenty one awards categories available for nomination, which represent all areas of the social care sector, whether it be older people or specialist services, residential or home care. From frontline staff such as care workers and care managers to people who have made an impact in other ways such as training and innovation.