Tom scaled

Before he joined Caremark Wakefield, Tom Hamill worked in sectors which involved sales – and it’s something which continues to serve him well in his current role as our Registered Care Manager.

“Delivering high quality, compliant care is obviously our number one priority, but we need to be good at selling ourselves, whether that’s to our customers, commissioners or staff, otherwise we wouldn’t have such a successful business.” he explains.

Tom predominantly worked in recruitment before he joined a company which specialises in complex care manager. In his role as a Client Manager, he looked after 12 clients with complex care needs equating to 12,000 care hours a week. During his time with the company, he achieved a Level 5 qualification in Leadership and Management and had hopes to progress further within the company.

Despite his best efforts, this didn’t materialise, and that company’s loss was Caremark Wakefield’s gain as our MD Julie saw Tom’s potential and ambition and having just set up the company, she appointed him as our Care Manager in 2020.

During this time, he has played an instrumental role in growing the business with Julie (we currently deliver over 1,000 care hours each week) and is ultimately responsible for overseeing the care we provide to our customers across Wakefield and managing our 30-plus carers.

“We started with just Julie and me, and no customers and carers, but we got our CQC registration in October and our first customers in November, and everything took off from there,” says Tom.

“I remember initially getting up at 4am in the morning to pick up carers to take them to our customers, and then coming into the office, but that’s just what was needed at the time.

“Now, we are one of the main providers of homecare in Wakefield, with plans to grow further, so I am proud of the part I have played in this.

“I always knew I could do this job; I was just waiting for the opportunity, and this was the right one for me.”

Outside of work, Tom enjoys playing football and spending time with his partner and their young daughter.

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