Promoting Independence and Wellbeing – A Tailored Approach to Homecare in Medway
Caremark provides homecare in Medway. Since 2023, Caremark has had the privilege of supporting a couple to live independently, comfortably, and with dignity in their own home. With a flexible and person-centred approach, we provide each of them with two weekly visits tailored to their individual needs and lifestyles.
Client profile
Married couple (John & Jane will be used for anonymity) | Receiving care since 2023
Support: Two care calls each per week | Focus: Domestic support & community access
A personalised approach to mental health care
A PERSONALISED APPROACH TO MENTAL HEALTH AND COMMUNITY SUPPORT

John lives with bipolar disorder and depression, which at times can leave him feeling fatigued or disengaged. Our team works closely with John to ensure support is adapted to how he feels on any given day. On days when he’s feeling well, our carers provide community support to help him stay socially and physically active. This includes trips to his local golf club, walks in nature, or a visit to the pub—all activities that bring him enjoyment and a sense of routine.
Flexible support for physical health and domestic needs

His wife, Jane, lives with an underactive thyroid and heart failure. Some days Jane feels energetic and independent, while on others, she needs rest and assistance. Our carers provide invaluable support with domestic tasks such as cleaning, laundry, and changing the bedding—lightening the load so she can conserve her energy for what she enjoys most.
Jane finds joy in her garden and regularly visits the local garden centre. Our team supports these outings, helping her stay active and connected to the things that matter to her.
Maintaining individuality, together
One of the unique aspects of our homecare support is enabling both clients to maintain their individuality while living together. They enjoy separate outings and tailored support, allowing each of them to continue pursuing their own interests and hobbies.
Our bespoke homecare service in Medway helps them not only manage their health but also enhances their overall wellbeing and quality of life.
“We both have our ups and downs, but the carers are so supportive. They really listen, and they’ve helped us keep our independence while still getting the help we need.”
Summary
This couple’s story reflects our commitment to flexible, compassionate, and transparent care. Through regular visits and a genuine understanding of their evolving needs, we’ve helped them stay connected, independent, and happy in their home and community.
To find out more about Caremark’s homecare services in Medway please call us on 01634 393397 or click here.