Caremark Liverpool celebrates “Good” rating across all aspects of the service in recent CQC inspection

Caremark Liverpool is delighted to announce that we have been awarded a “Good” rating in all areas of our recent Care Quality Commission (CQC) inspection. This significant achievement reflects our steadfast commitment to delivering high-quality care and support to our clients across Liverpool.

The CQC inspection report highlighted several strengths of our service, showcasing the dedication and passion of our team. The report noted that our staff “treat people with kindness and respect,” and that they “provide care in a way that responds to individual needs.” This feedback perfectly aligns with our core values and our mission to deliver person-centred care that truly enhances the lives of those we support.

The CQC inspectors were particularly impressed by the safety and effectiveness of our services. The report stated, “People are protected from the risk of abuse, and care is planned to reduce risks as much as possible.” This recognition underscores our commitment to ensuring the safety and well-being of all our clients, which remains our highest priority.

The inspectors also praised the leadership and management of Caremark Liverpool, highlighting that “the service is well-led” and that “the provider has effective systems in place to monitor the quality of care provided.” This commendation reflects our ongoing efforts to maintain a culture of excellence, transparency, and continuous improvement within our organisation.

We are incredibly proud of this achievement and would like to extend our heartfelt thanks to our dedicated team for their hard work and commitment. Without their passion for providing exceptional care, this recognition would not have been possible. We would also like to express our gratitude to our clients and their families for their continued trust and support.

As we celebrate this success, we remain committed to further enhancing our services and ensuring that we continue to meet and exceed the high standards set by the CQC. We will continue to listen to feedback, learn from our experiences, and implement improvements where needed to ensure that we provide the best possible care for all those who rely on us.

For those interested in reading the full CQC report, it can be accessed here.