Location: Ashford, Kent
Salary: £22,500
Hours: 37.5

  • Support to complete nationally recognised qualifications including your Care Certificate and NVQs
  • Free specialist in-house training
  • Career progression
  • Generous Refer a Friend scheme

Caremark Ashford & Shepway are part of a national network, who have been delivering home care since 2005. We are proud of our excellent standards in providing personalised quality care in the community.

If you join our extraordinary team, you will be helping to support our customers in a way that respects their dignity and promotes their independence keeping them in the comfort of their own homes.

Being a Care Co-ordinator, you need to be organised, adaptable, personable and consider the needs of our customers first.

As a Caremark Care Co-ordinator, your role will include:

  • Ensuring all client visits are allocated
  • Helping to recruit suitable Care and Support Workers
  • Maintaining appropriate office procedures
  • Answering customer enquiries, both new and existing

Principal responsibilities:

  • Answering all incoming telephone enquiries.
  • Implementation of thorough recruitment and vetting procedures of all Care & Support Workers.
  • Processing new client referrals.
  • Preparing appropriate documentation for Field Care Supervisors.
  • Permanent allocation of Care & Support Workers to all client visits and ensuring all visits always covered.
  • Administration of all Individual Care & Support Agreements.
  • Maintaining client and Care & Support Worker office files and ensuring that they are always up to date.
  • Maintaining computer system up to date at all times.
  • Ensuring all clients and Care & Support Worker documentation and electronic records are kept up to date at all times.
  • Ensuring all other records are kept up to date.
  • To work closely with the Field Care Supervisor.
  • To ensure compliance with all office systems and procedures.
  • Assistance with invoice processing – payments received
  • Production of reports and management information as required.

In addition, you will receive:

  • Inclusion in our pension scheme
  • Access to our unique communication app
  • On Call payments
  • Paid Overtime if additional hours are wanted

Full UK driving license with access to your own car is preferred but not essential.  Cyclists and walkers are welcome to apply.  

Working as a Care Care Co-ordinator is rewarding and you will become a part of an amazing and supportive team.

Please Note: We do not accept overseas applicants for this role that require sponsorship.

Job Type: Full-time, Permanent, Contracted

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