Complex Care
Complex Care Services by Caremark Rotherham
We are dedicated to changing the lives of our clients with compassionate and tailored complex care support.
Our staff will go above and beyond to ensure our clients are safe and happy, right where they want to be!
10 years experience in the Complex & Clinical Health Care Sector
Proud of a 95%+ staff retention rate
Initiating care packages within 24 hours

Complex Care Support to Live the Life You Want
With over 10 years of experience working in the Complex & Clinical Health Care sector, we are driven to enable our clients to live an ordinary fulfilled life in their own homes and communities.
We are proud to engage with Sheffield & Rotherham CCG (Sheffield Children’s Disabilities Team), Independent Case Managers, Local Authorities & Private Clients, and a Nurse-led support service with proven pathways of delivery rated Good by CQC.
How We Can Help with Complex Care Support
- Tracheostomy Support
- PEG Feeding
- Medication Administration
- 1:1 support
- 24/7 support within the home
- Nutrition and Hydration
- Accessing the community
- Leisure Activities
- Social Outings
- Shopping
- Transportation
- Attending Rehabilitation and Physio
- Short trips & Holidays
Our Professional & Friendly Support Workers
We have a professional Management Team of Registered Managers, Band 5 Nurses, Airway Management Specialists, Learning Disability & Challenging Behaviour Leads, augmented by highly skilled Support Workers experienced in supporting customers with complex health conditions such as:
- ABI/TBI
- Spinal Injuries
- Cerebral Palsy
- Airway Management (Tracheostomy/Vent)
- Epilepsy
- PEG
- Autistic Spectrum Disorders
- Learning Disabilities
- Behaviours that Challenge



In the few weeks Caremark staff have made such a massive difference.
The young client is now accepting support from their staff, she is allowing mum to go out to the shops and has even accessed places like Big Apple.
It has made a world of difference for the mum too, who seems to have a fresh lease on life thanks to the periods of rest.
Everything is great with Caremark so far, I have regular Support Workers who visit me 3 times per week and have helped me to do things that I love doing.
I’m also really enjoying the Sunflower Competition that Caremark set up- my sunflower is getting really big. I feel happy with everything and can’t fault the service at all.

Why Choose Caremark for Complex Care?
The fundamental aim of our service is to empower our customers to achieve true independence, involving them and their circles of support in all decision making.
We see beyond the condition and concentrate on what can be achieved considering an individual’s needs and aspirations. Our ethos of ‘if it’s safe to do it, we will find a way to do it’ ensures we promote individuals to make safe decisions about how they wish to live their life
Keeping You Safe
We have robust audited and disclosable documentation and data capture systems encompassing Daily Records, Medication & Monitoring Charts. Through detailed initial assessments in collaboration with our clients’ circles of support, we develop comprehensive bespoke care plans. Our care plans are updated real time, setting achievable goals, providing credible measurable outcomes. We are GDPR compliant with a named GDPR Officer.
Monitoring
Caremark’s Case Leaders are visible out in the community visiting our clients. They conduct regular staff and customer reviews against the bespoke care plan to ensure a consistent level of support is provided, that outcomes are achieved, and that new goals are set.
Nurse Oversight
Our service is Nurse Led to ensure clinical elements of a client support package are safe, compliant, current and monitored, ensuring our highly trained support workers are delivering the appropriate level of clinical support. Our Nurse-Led Care will keep our clients safe in their home.
Contact Caremark Today for Positive Changes!
Our office opening times are:
Monday 9am to 5.30pm
Tuesday 9am to 5.30pm
Wednesday 9am to 5.30pm
Thursday 9am to 5.30pm
Friday 9am to 5.30pm
