Case Management Services
Case Management Services by Caremark
Discover how our Case Management Services can support clients with complex care needs and how our compassionate staff make their wishes come true!
10 years experience in the Complex & Clinical Health Care Sector
Proud of a 95%+ staff retention rate
Initiating care packages within 24 hours

We’re Not New to Case Management Services
Caremark Rotherham and Sheffield has a long history of collaborating with case managers, solicitors, personal injury lawyers and financial deputies, making us your trusted and valued partner in your search for the highest-quality home care solution for case management services and your clients.
We are a leading registered provider of nurse-led care and support for children, young people and adults with complex and clinical needs in the Sheffield and Rotherham area, with over a decade of experience in case management services, and the complex and clinical healthcare sector.
Recruiting Talented and Compassionate Individuals
Our high-calibre Support Workers enable our clients to live fulfilling and independent lives in their own homes and communities through our cost-effective care planning, thorough initial assessments, and real-time, evidence-based documentation that ensures your clients always receive the highest standard of care.
Our amazing staff are continually monitored to ensure they provide the best service to our clients and as a result they receive incredible guidance and support, helping us achieve a 95%+ staff retention rate.
And because we are nurse-led, we have proven pathways of delivery, earning us a ‘Good’ rating from the CQC. We specialise in providing high-quality, tailored healthcare solutions, along with practical and emotional support through consistent and dedicated staff. Our bespoke support packages are designed to enhance your client’s everyday life skills, vocational activities, and extend to school, college, workplace environments, and (long & short) holiday breaks, to make your client’s life as enjoyable as possible.
Contact us to get started with our Case Management Services. We promise to put your client at the heart of everything we do and will support them to remain independent in their own home and to thrive!



We want to pass on our gratitude to the Caremark team for their continued support with our pupil.
More recently we were accompanied on site visits in order to carry out risk assessments and reviews for a potential residential for our Y6 pupil. We feel well supported by Caremark in order for this to go ahead.
We look forward to working alongside the Caremark team for the duration of our pupils time at Grenoside.
I find Caremark incredibly flexible in their services and their ability to adjust to packages at short notice.
I also appreciate their honesty if they don’t think the package is suitable for them to take on.
Given the nationwide problems with recruitment, Caremark have been consistent in their ability to provide suitable staff to deliver packages throughout.

Case management services in Rotherham and Sheffield
We work closely with case managers, offering case management services that are both swift and responsive. Caremark Rotherham and Sheffield can initiate care packages within 24 hours of receiving an inquiry, whenever it’s necessary and safe to do so.
Working alongside case managers solicitors, personal injury lawyers and financial deputies throughout Rotherham and Sheffield, we provide the essential support needed to meet the emotional and physical care requirements of your clients, but we also hold regular reviews with you to make sure your client’s care package is still suitable.
We believe in joined up working with our key strategic partners- we will keep you informed of our clients progress all the way through our relationship.
Customised Care, Case by Case
Our approach to case management services and care is fully personalised. We understand that every client has unique needs, which is why we collaborate closely with case managers to develop care and support solutions specifically tailored to each individual.
We don’t believe in one-size-fits-all solutions or generic care plans. Instead, we focus on delivering care that truly aligns with the complex circumstances of each person by offering specialised care delivered by our consistent, high calibre Support Workers.
We also know that providing exceptional case management services and care goes beyond addressing clinical and practical needs; we also prioritise offering emotional support to families, giving them confidence and peace of mind that their loved ones are in the best possible hands.

Case Studies
With Case Management Services, we work with individuals that have complex needs and suffer from rare illnesses.
We provide support to these individuals by offering specialised care brought by experienced and trained staff members.
Alice
Alice is 6 years old and was pre-trial when Caremark commenced supporting her. She has quadriplegic cerebral palsy, following an injury at birth due to clinical negligence. She is visually impaired and requires suctioning, oxygen and receives her feeds by PEG. Alice required 2 to 1 support 24 hours per day.
Following initial assessment and engagement with her Case Manager, we developed a specifically trained team of Support Workers who’s experience and skills matched those required for Alice. We also considered her aspirations, personality and family dynamic and developed a consistent robust schedule of support encompassing 12-hour shifts.
We delivered support for Alice and her family overnight and throughout the day. Working alongside therapists we developed a rehabilitation plan including hydrotherapy sessions. We enabled Alice to access her community by providing staff who could drive her mobility vehicle. She was supported to attend school including after-school activities and create goals such as family holidays which we supported to plan and achieved.
Outcomes
- Holidays & trips to the countryside and seaside.
- Accessed her community – social interaction.
- Attended School – access to education.
- Overnight save care – enabled family respite.
Paul
Paul is a 30-year-old adult, he was left with a brain injury- following an unprovoked attack. His request for support came to Caremark as a post-trial package through his Case Manager. Paul lost confidence in doing everyday activities and had physical restrictions. He required support to:
- Maintain his home environment
- Do housework
- Do shopping meal preparation
- Access his community and safely attend appointments.
- Oxygen Management
We introduced experienced support workers who we felt had the relevant experience and people skills that matched Paul’s interests. Paul required support three times a week for 5 hours.
We were able to respond to his package rapidly and provide a team who are consistent, which supports the development of Paul’s confidence and independence.
He enjoys having regular support workers who he has become to have trust in and know well. This has enabled him to recommence his interest in Wood Turning which he now aspires to turn into a small business.
Outcomes:
- Safe access to his community and trips to the coast.
- Consistent attendance at appointments.
- Building Confidence – True Independence.
- Maintaining dignity of his home environment.
- Reconnected with hobbies and interests.