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COVID-19 Update

Caremark Barking & Dagenham is fully operational and taking extra precautions to keep people safe

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Are you looking for Care Support in the Home?

If you have any questions, simply complete the form below and we will
respond back to you personally.
Who is the care enquiry for?

Hello from Caremark - Barking & Dagenham. We are part of a franchised network of offices delivering care and support services to a diverse range of people, of all ages and ethnicities in the Barking & Dagenham area. We are CQC registered.

All our clients have chosen to remain living independently at home and need some level of care and support to enable them to do so. Our services ensure their desired level of independence is maintained whilst they continue to live safely at home.

We provide a bespoke service, tailored to match your specific needs and preferences as well as your budget.There is no real limit to the type of support we offer. It may be something as simple as a ½ hour domestic call each day at a time to suit you, or it may be providing a more complex package of care. Where a more intensive level of care and support is required, Habito, our 24 hour Live-in care service is available. 

All our Care Workers and Caremark Staff are thoroughly screened, DBS checked and trained on Care Certificate Standards before they start working for Caremark. Our staff undergo a rigorous practical and theoretical training program, delivered by an accredited Trainer, together with field based care practice observations of care practice which includes moving and handling people, medication support & first aid.

Whatever your requirements, you can be assured of a quality service, delivered by caring, well trained, care workers who are there to support you in your daily routine, enabling you to live life your way. All our staff are thoroughly screened and checked before they are employed by us. They are then individually matched to your specific needs, ensuring you will have exactly the right kind of care and support for your requirements.We are proud of the excellence service we offer to all our clients and look forward to being able to be of service to you!

Caremark Barking and Dagenham Drop-in Advice Information Surgery 
Every Tuesday from 1-2pm at St Margaret’s Church, North Street, Barking, IG11 8AS 
Every Wednesday from 1-2pm at Singh Sabha Gurdwara Barking, 100 North Street, Barking, IG11 8JD

We are currently hiring care and support workers - for further information press the 'Apply Now' widget below or contact the office at 02031503108 for further details and an application form.  

Apply Now!

From our discussion and other information about this location, we assess that you are managing the impact of the COVID-19 pandemic. Infection control products: The service provides care to people in the community and supplies agency staff to support people in a residential home. There was a sufficient supply of PPE for staff. The service received assistance from the local authority to obtain PPE. If you run ESF Summary Record 5 out of PPE and the local authority are unable to help, you should contact the NHS PPE supply hotline 0800 915 9964 or email Infection control procedures: The provider had robust infection control procedures to ensure cross-contamination was minimised. For example, staff were required to alternate between wearing two uniforms, so one could be cleaned and re-worn. Staffing levels: Staffing levels had not been affected. No staff were affected with symptoms. There was enough cover available to ensure people received the care they needed at home. However, at the time of the call the registered manager was self isolating at home. The nominated individual was covering and manging the service in her absence. Supporting staff: The management team reassured staff that they took their safety seriously. Staff were encouraged to provide a safe service. If staff had concerns or worries they could approach the managers. There is a new support app for social care workers that they can use to get additional personal support: Testing for COVID-19: The management team knew how to access the portal to arrange tests for care staff. They received regular updates from the parent company and networking organisations such as information commissioners and home care associations. Partnership working: The service worked well with external agencies and such as the local authority and with other providers. There was good communication between them. The nominated individual was experienced in the sector and was keen to develop and grow the service as it was only registered in February 2020. Manager support: The management team supported each other and there was effective communication between them and staff. For additional support and resources, Skills for Care have developed a support service for ASC registered managers. It offers free national training and support packages focused on COVID19 problems. It includes local networking opportunities for services and managers. You can find out about both at: Quality assurance: The management team ensured the service was monitored at all times and carried out spot checks. They obtained feedback from people who used the service to check they were satisfied with the care they received and they were safe. Staff received continuous training and supervision, online and via phone calls. Safe care and treatment: Staff followed care plans and completed daily logs. They completed timesheets to record they had attended calls on time. This Emergency Support Framework assessment only reviewed your service's response to the COVID-19 pandemic. We did not review any broader aspects of care and support provided.

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