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COVID-19 Update

Caremark Dartford and Gravesham is fully operational and taking extra precautions to keep people safe

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Looking for Care in Dartford and Gravesend?

Caremark Dartford & Gravesham is an award-winning home care agency based in Gravesend that was established in March 2018. We deliver home care in Gravesend and Dartford areas. As a home care provider in the Dartford and Gravesend area, our domiciliary care and support services offer care at home to the elderly community of Dartford and neighbouring areas of Gravesend. Caremark Dartford and Gravesham offer home care and support services to: Gravesend, Swanscombe, Northfleet, Greenhithe, Shorne, Longfield, Higham, Darenth, Hartley, Cobham, Southfleet, Meopham, Wilmington, Bean, Joydens Wood and Vigo Village.

What does Care at Home involve?

All our clients have chosen to remain living independently at home and need some level of care and support to enable them to do so. Our care at home services ensure their desired level of independence is maintained whilst they continue to live safely at home.

We provide a bespoke service, tailored to match your specific needs and preferences as well as your budget. There is no real limit to the type of support we offer. It may be something as simple as a half an hour domestic call each day at a time to suit you, or it may be providing a more complex package of care. Where a more intensive level of care and support is required, 24 hour or Live-in care services are available. Our services include; personal care, domestic duties, companionship, complex care, respite, shopping duties and medication.

Who we support?

Caremark (Dartford & Gravesham) is committed to supporting the elderly community and young adults within the Dartford and Gravesham borough. We provide a wide range of care and support packages, including those with mental health problems (Alzheimer's and dementia), physical disabilities, learning disabilities such as autism and those who simply require some social support and companionship.

We also provide community care and support services to children from 0-18 years of age, this includes taking the individual out in the community and also providing respite within their own home.

Why choose Caremark (Dartford and Gravesham)?

We are passionate about care and we want to make a genuine difference in peoples’ lives, however big or small.

Our mission is to deliver the highest standard of care to each individual, making them feel valued, improving their quality of life and enabling them to continue living in their own homes.

Our services are tailored to meet your needs and requirements which are at the centre of everything we do. To this end we offer:

  • Free initial needs assessment; this is a detailed assessment to carefully capture your needs as well as free advice to assist around your care needs
  • Introductory visits for carers so you are comfortable with the carers who will be coming to visit you
  • Regular call times
  • A small team of carers to ensure regularity of care
  • Ad hoc visits from our supervisors who will check in to ensure your care package is meeting your needs

Our Team

We invest in our employees, providing excellent training delivered by our in-house trainer. We are always looking to upskill our carers through additional training on a variety of topics such as Alzheimer’s and Dementia, Diabetes and MS. We also carry out regular supervisions to ensure our carers are always delivering an excellent standard of care.

Our care staff are carefully vetted and we make sure the staff we provide are individually matched to your specific needs, ensuring you have the right kind of care and support. We aim to provide you with a small care team so you receive continuity of care from regular carers who are familiar with your requirements.

Our Vision

"To set the benchmark for quality care and become a driving force for positive change within the community" 

We don’t just want to be the provider of choice in the areas where we provide care services, we want to set the standard for the level of care every individual should receive in their own home. We believe our clients should receive the same care that we would want our own family members to receive and this is what we aspire to do. In time we hope to be a voice for positive change and able to influence standards and best practices within the care industry.

We want to go beyond just caring for our clients, and engage more within the community, working closely with local charities and other groups who require support. Giving back is a core part of our ethos and we will always do whatever we can to ensure we are doing our part.

Our Values

Our values set out what we believe in as a business and following these defines our culture and how we operate. We expect all our staff to live by these core values.

Customer First
The customer is at the heart of everything we do and our customers’ safety and wellbeing is our upmost priority. We will always put our clients first.

Compassion
We are caring and sympathetic towards our clients and have a genuine desire to help them with what they are going through.

Respect
We believe everyone should be treated with dignity and respect. We respect the rights and values of our clients and always look to promote their independence and choices.

Excellence
We aspire to deliver the highest standard of care, always learning and adapting to ensure we continually improve the quality of our care.

Reliable
You can count on us and trust that we will always be there to support you and your loved ones.

Teamwork
Our mission can only be realized through our shared values and working together as a team. We value all our staff and know we must work together effectively to deliver a seamless service.  
I am very happy with the service my daughter is provided with. One certain carer has a heart of gold, she has a caring nature and really enjoys supporting my daughter the 3 days at the farm. I'm lucky to have such a good support worker for my daughter.Mother of ClientREAD MORE TESTIMONIALS

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