Why Choose Caremark for Complex Care in Rotherham?

Caremark Sheffield & Rotherham have over 10 years’ experience working in the Complex Care sector in Rotherham enabling our customers to live an ordinary fulfilled life in their own homes and communities. In addition, we provide bespoke support packages within School, College and workplace environments.

We are a Nurse led support service with proven pathways of delivery rated Good by the CQC. Providing high quality, tailored health care solutions & support for customers, through consistent, regular assigned staff teams.

Our professional Management Team (see ‘meet the team’ section) comprises of our CQC Registered Manager, Band 5 Nurse’s, Airway Management Specialists, Learning Disability & Challenging Behaviour Leads, augmented by highly trained & skilled Support Workers experienced in supporting people with complex care in Rotherham conditions including:

• Cerebral Palsy                  
• Acquired Brain Injury
• Airway Management  (Tracheostomy: Vent)            
• Epilepsy
• Enteral Feeding (PEG & PEJ)                          
• Autistic Spectrum Disorders  
• Learning Disabilities  
• Behaviours that Challenge

Complex Care in Rotherham: Our Experienced Staff Members

We directly employ our Support Workers through our safe recruitment system. Initial first-stage selection is followed by a structured interview, Enhanced DBS security screening and references. Second-stage candidates then undertake 5 days of ‘In-House’ induction and training to establish their ability, commitment, understanding and compassion. 

Where appropriate, we involve our customers in the recruitment process, in addition, we provide detailed ‘staff profiles’ for review by the customer, family and Case Managers before assigning them to a customer.

Having directly employed Support Workers enables us to further train, develop and endorse their skill set to deliver specialist, knowledgeable safe care through our training academy. It is with this process, that we are able to deliver professional complex care in Rotherham.

Typical subjects covered through our academy are:

• PEG Management
• Makaton
• Behaviours that Challenge
• Autism
• Learning through play
• Brain Injury
• Airway Management

We ensure we have a multi-skilled group of Support Workers with a good ‘Work Life’ balance which ensures they are fit, healthy and supported to deliver first class consistent care to our customers. This also provides us with available experienced workers who we can rapidly mobilise at short notice to respond for urgent packages of support requirements.

We are experienced in working alongside customers’ circles of support. Our Support Workers often work with customers existing personal assistants and families if required and are commited to delivering professional complex care in Rotherham.

Governance

Compliance: 

We have robust audited and disclosable documentation and data capture systems encompassing Daily Records, Medication & Monitoring Charts. Through detailed initial assessments in collaboration with our customers’ circles of support, we develop comprehensive bespoke care plans for complex care in Rotherham.

Our care plans are updated real time, setting achievable goals, providing credible measurable outcomes.

We are GDPR compliant with a named GDPR Officer.

Monitoring

Our directly employed Case Leaders are a crucial element of our Management team. Caremark’s Case Leaders are visible out in the community visiting our customers. They provide an accessible link between our customers, our support staff, our management team and the customers multi-disciplined teams.

Our Case Leaders conduct regular staff and customer reviews against the bespoke care plan for epilepsy care in Rotherham to ensure a consistent level of support is provided and that outcomes are achieved, and new goals set.

Nurse Oversight

Our service is Nurse Led to ensure clinical elements of a customers support package are safe, compliant, current and monitored. We provide a ‘Nurse Oversight’ pathway of epilepsy care in Rotherham for specific customer’s ensuring our highly trained support workers are delivering the appropriate level of clinical support.

Engagement with Key Care Services

We are proud to engage with Sheffield & Rotherham CCG: Sheffield Children’s Disabilities Team: Independent Case Managers, Local Authorities & Private Clients.

Our Ethos

We have a successful track record in the delivery of compassionate complex care in Rotherham. The fundamental aim of our service is to empower our customers to achieve true independence, involving them and their circles of support in all decision making.

We see beyond the condition and concentrate on what can be achieved considering an individual’s needs and aspirations. Our ethos of ‘if it’s safe to do it, we will find a way to do it’ ensures we promote individuals to make safe decisions about how they wish to live their life

However high or low the incidence of need is, we work with the individual, family and friends and other health professionals where appropriate to develop a package of support that is centered on the individual person.

Please speak to any member of our dedicated team to understand more about our support, we offer free initial assessments and are always willing to discuss options and your ideas. We always do our best to maintain high standards in delivering complex care in Rotherham.