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COVID-19 Update

Caremark Havering is fully operational and taking extra precautions to keep people safe

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Welcome to Caremark Havering
Rated Outstanding in 2021 by CQC
Winners of Top 20 homecare providers in London

Providing a professional and personal Home Care Service. 
Who we support

We provide personal, social and domestic support to a wide range of clients living within the Havering Borough including:

· Older people

· Adults requiring

· Dementia Care

· Those requiring end of life support

· Adults with Learning Difficulties

· Adults with Physical Disabilities

The services we offer vary and can be arranged according to your exact needs. As an example, we provide companionship, sitting services, full-time care (Live-in Care or overnight support), shopping, light domestic help and meal preparation.

We work with every Client and their loved ones to develop an individual and personalised home care plan that suits their needs. This can be as much as a 24 hour intensive support, or simply from 30 minutes of personal care and support. We are confident in delivering a quality service to all our Clients

Coronavirus (Covid-19) updates:
We are continually monitoring the covid 19 situation to ensure that we are working to the latest Government issued guidance and that of other official bodies. We ensure we are fully stocked with PPE and all our staff have access to full PPE when supporting their clients in their homes. Our carers follow strict infection control training and have weekly covid 19 tests.  We ensure that care plans and risk assessments are updated for all our clients regularly to ensure clients of all needs including those in the extremely vulnerable category are safely supported. 

Our mission and our promise: Creating Community Well-being: Transforming Domiciliary Care
We want to be the provider of choice. We believe that: our clients are the most important people for our business; our care and support workers are the most important people in our business; a socially responsible business is most important for everyone. Our community is our responsibility and we want our business to support our community.

Live In Care: Friendly support with day-to-day life at home
Live in care allows you to continue to live safely and independently in your home. Caremark’s Live-in service provides a friendly, professionally trained carer to live with, and support you with your daily needs, in the comfort of your own home. 
This offers a great alternative to a residential care home.
Live in care covers a full range of domiciliary care services that can be tailored to your needs. These services include: personal care, shopping, housekeeping and cooking, meeting dietary and nutritional needs, companionship and emotional support, help with daily activities and accessing your community, medication support, ensuring medical appointments are kept, general domestic administration, help with looking after pets and many more.

What make Caremark standout
We provide all types of home care support to people choosing to live in their own homes. Our carers are the foundation of our business. Our skilled and hardworking carers are from our community and provide for our community. Our mission to create wellbeing in our community is of paramount importance.

Our mission is to provide outstanding domiciliary care to all of our clients, providing a service which caters for your needs with a team of first-class carers from our local community. We aim to transform domiciliary care in Havering with our high quality person centred approach.

As an organization we are engaged in our community. We continue to support a range of community services, from calling out the numbers at our local bingo and supporting local elderly events. This is a foundation of our business and will continue throughout our journey to grow and improve our business.

We pride ourselves on specializing in dementia care.  Our manager is a dementia champion and all of our staff are dementia friends.  We have a larger client base of people living with dementia.  We understand that no two people living with dementia are the same. 

Our Services
We provide a full range of domiciliary care services for adults, elderly and those with complex care needs. We work with you to design your personal home care plan. This can range from a 30-minute care and support visit through to live-in support.

At Caremark we aim to fully understand your precise needs and preferences before our care at home service begins. Only once you and your loved ones are completely happy with your support plan which we have agreed together will we select a Care and Support Worker compatible to you and arrange a preliminary meeting. Our care plan and our carers aim to promote your independence and respect your dignity at all times.

Our services include: companionship, personal care, medication support, sitting services, overnight support, live-in care, domestic help, meal preparation and shopping. If there is something that is not listed that does not mean that we cannot provide that service. The service we provide is tailor made for you, you tell us what you would like and we will work out a way to put it in place.
This is in line with our ethos to work in a person centred way.

Customers Funded through Social Services
We are very happy to provide homecare to people funded through Social Services. If you are receiving home care through social services and you want to choose your provider, all you have to do is ask that Local Authority provide you with a direct payment. This allows you to buy your own care at home from the provider of your choice.

Befriending Service
Our mission is to engage our community, this has led to our free befriending service, Caremark's Chit Chat Chums. The service is aimed to reduce social isolation and improve the mental wellbeing of elderly and vulnerable residents in our local community.

Caremark has been rated as an Outstanding home care provider in 2021 by the Quality Care Commission, are finalists of the 2020 Great British Home Care Awards, winners of Top 20 Homecare Provider in London and have a 10 out of 10 rating on

What our customers say

Our carer has been really great and helpful. She has picked up on Mum's needs quickly and Mum enjoys the time that she has to spend with her.
JP - daughter of Client

Recommended useful contacts

We have produced a list of local contacts we hope you may find useful.Find Out More >
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