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COVID-19 Update

Caremark Epsom & Ewell, Reigate and Banstead is fully operational and taking extra precautions to keep people safe

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COVID-19 Update - Staying safe and well at home.  The outbreak of Covid-19 is one of the most difficult issues this country has ever had to face.  We know it is especially worrying for you, or somebody you love, if you or they are vulnerable in any way.
Our care givers are specially picked, and trained, to offer the highest level of care so that people can stay well both physically and mentally.  Our mission is always to work closely with you to continually monitor the best ways of doing this.  As well as making you comfortable, we can support with shopping, nutrition and exercise or trying to find safe ways of continuing much loved hobbies or interests. 

 We think that your happiness is our business! 

Our offices are working as hard as we can to ensure our clients get the support they need, as well as ensuring that our care givers are kept well and safe too.  Whilst the lockdown seems to be easing, we must all be mindful that the virus has not gone away and we need to stay as vigilant as possible whilst trying to maximise our quality of life.

We are following all of the Government's guidance on delivering home care and we continually review all requirements around Personal Protection Equipment (PPE) and robust infection control and hygiene training - which all of our care givers are strictly following.  We work in close collaboration with the Local Authority, the NHS and the UK Home Care Association to ensure we are monitoring and responding to the very latest guidelines.

We send the hugest thank you for all the support and love that we have received from our clients, our staff and our community.  We really are all in this together and we feel absolutely honoured to be of service to all of you.  If you have any concerns, comments, advice on ways we can improve our service please do not ever hesitate to contact us on 020 8819 4439 or email 

Why choose Caremark (Epsom and Reigate) We are a family run business that puts our clients right at the heart of everything that we do. We know from our own personal experience what good care looks like and we know how the best health and social support can transform lives. We want the people who use our services to feel like they are one of our family and that we can build a service around their own individual needs and preferences. 

Where do we work
You can use our services if you live in or around Sutton, Reigate, Epsom or Banstead . If you don't, or you are unsure, please give us a call anyhow. We can recommend other care agencies in your area that meet our high standards and we can provide you with help and advice.

What services do we offer
We provide the following service for adults and children.

  • health and social care in the comfort of your own home
  • 24 hour live-in care when you feel you need more support but want to stay in your own home
  • companionship with the ability to tailor calls to client's specific wishes and/or activities
  • PA time
  • shopping calls 
  • specialist care for people with learning disabilities and mental health issues
  • complex care, including stroke care, neurological care, catheter, bowel and stoma care, tracheostomy care  
  • loving family centred end of life or palliative care              

Our leadership team

At the end of 2018 we introduced a new leadership team. Hannah Drury, Operations Director, has picked up numerous national care and business awards for her dedication, professionalism and passion for modernising and improving the way that we care for our community. Daren Kannayya, Care Manager, joined in August 218 and has been busy further developing a culture of openness, professionalism and ensuring that we are all using the best and most up to date practices. Darren has an MSC in Health and Social Care, chairs the South West London Registered Manager Forum and is a member of Dementia UK Research. He's also a really nice guy.

An open culture
Our commitment to our clients is to work alongside you to ensure that you or your loved one gets the kind of care that you/they need and want. We believe that good care is way more than ensuring that you are physically well and safe. We do that, of course, but the best care goes much much further. We want to help our clients to live the best possible life, whatever the circumstances.  Our open culture runs from the bottom to the top of the organisation and we always want to hear if we don't get things just right.  We also hope you're tell us when we are doing well too :) 

A cup of tea?
We know how stressful choosing a care company is. If you are considering care, or just want some advice about the options, come and meet our warm, friendly team. The kettle's always on, and on some days - when we aren't dieting - there are home made cakes too. We look forward to meeting you.

For any comments or complaints write directly to our Managing Director Debbie Binner, Managing Director, Caremark (Sutton, Epsom and Reigate); Pandora House, 41-45 Lind Road, Sutton, SM1 4PP or call call 020 8819 4439

Follow us on Facebook Caremark Sutton, Twitter @CaremarkSutton, Instagram Caremark Sutton - to keep up to date with latest news and activity.

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