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Caremark Rotherham testimonials


At Caremark Rotherham, we take pride in achieving complete customer satisfaction by providing services that are not only cost effective, but very person centred and of high quality.

We treat our customers with sensitivity, creativity, respect and enhance their rights and dignity by supporting and enabling them to live the life they want.
''I came into care for the first time three months ago, I cannot believe how much I love my new career, I love my clients, I've had great support from my Supervisor and Coordinator and I've been blown away with some of the care staff who I've been working with- they are incredible, so caring and professional''.

There have been occasions where I have car shared and really got to know my colleague and had some fun between addresses, but as soon as we reach our clients address their 'game face' goes on and they become an incredible professional, they're amazing!"
MQ15/06/2017
''I found the training I received from Caremark to be very enjoyable and informative, the skills that I have gained I feel have prepared me for the job. The course was also well paced and we were encouraged to ask questions, if we were unsure about anything. Excellent training"!JY
This company came to us after my mother came out of hospital. Some excellent staff, nothing was too much trouble. If I called for anything they were always very prompt at actioning things. My mother loves the staff coming into see her. I was a little unsure at first as I had read people's experiences however really good service and staff.NHS Choices
I am M, I am in my seventies, live on my own with limited mobility and complex health issues. I am fortunate to have two regular carers, L & S, who work alongside me and both are committed to enabling people to live their lives to the full and be as independent as is possible.

L delivers my personal care with the utmost sensitivity. My health is unpredictable thankfully L is very perceptive and on my good days she will encourage me to do more for myself. She has taken the time to get to know me and how I like things doing. We have worked together on my support/health plan and has designed an exercise regime. L takes me through a 20 minute daily routine which is already making such a difference to my health, my body and my life. She is lovely company, very kind and motivating.

S works with me in the community, together we work out what needs doing, shopping, doctors. He is extremely kind and caring, always coming up with ideas that will raise my spirits; nothing is too much trouble for him. He also is perceptive and notices any changes in my health/mood and encourages me to talk. He is committed to ensuring that I get the most out of the time he is with me. He helps me cook and we have intelligent conversations.

All in all these two carers have made a significant difference to my life and leave me feeling nurtured and very cared for.
Client
I just thought I would drop you a quick email regarding a recent visit I made to one of your clients. Three of your care workers were in attendance during my visit and the level of professionalism I witnessed was commendable and I feel should be highlighted.

All care workers too the clients wishes in to consideration and although he has limited communication skills, they were able to determine his wishes, which is a skill in it's self. Consent was attained at every opportunity and this was exceptional in a somewhat demanding environment.

It was a pleasure to see such professionalism

DE Nursing Advisor
Nursing Advisor
Replacing poor service..., caremark took over our care package and support needs. Battling to get our son into school seemed a challenge - Caremark attended the educational review and working with RMBC were able to provide support in school. All completed within two weeks of the request and has run without concern for a year. Julie is a caring carer, the bond with out child says it all! Going the extra mile or 40 to ensure we have support as a family and giving us a break. We can not express our heartfelt gratitude to her and her colleagues that provide the support to my family. Thank you Julie!SB
''The quality of the care plan is excellent. The Field Care Supervisor really listened to the complexity of my daughters needs and managed to find the right Carers. The detail in the plan has meant that the Carers have given outstanding, appropriate and empathetic care and support. Care arrangements have been smoothly managed, I have recommended Caremark Barnsley to friends and family already!''RS- Mother of client
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