Case Managed Services

Caremark is a leading Registered Provider of Nurse led Care & Support to Children, Young People & Adults living with Complex Health conditions in the Sheffield and Rotherham area. With over 10 years experience working in the Complex & Clinical Health Care sector enabling our customers to live an ordinary fulfilled life in their own homes and communities.

We are proud to engage with Independent Case Management Organisations, providing bespoke support to their Clients, Case Managers and associated therapy and legal teams for both post and pre settled cases. Collaboration with Case Managers on cost effective care planning, initial assessments, and real time factual, evidenced based disclosable documentation.

Our service is Nurse led with proven pathways of delivery rated Good by the CQC. Providing high quality, tailored health care solutions, practical and emotional support for customers, through consistent, regular assigned staff teams. We develop bespoke support packages for everyday life skills, vocational activities, extending to within School, College workplace environments and holiday breaks.

Case studies

We work with individuals that have complex needs and suffer from rare illnesses. We provide support to these individuals by offering specialised care brought by experienced and trained staff members. Case managed

Alice

Alice is 6 years old and was pre-trial when Caremark commenced supporting her. Alice has quadriplegic cerebral palsy, following an injury at birth due to clinical negligence. She is, visually impaired and requires suctioning, oxygen and receives her feeds by PEG. Alice required 2 to 1 support 24 hours per day. Following initial assessment and engagement with her Case Manager, we developed a specifically trained team of Support Workers who’s experience and skills matched those required for Alice. We also considered her aspirations, personality and family dynamic. We developed a consistent robust schedule of support encompassing 12-hour shifts. We delivered support for
Alice and her family overnight and throughout the day. Working alongside therapists we developed a rehabilitation plan including hydrotherapy sessions. We enabled Alice to access her community by providing staff who could drive her mobility vehicle. She was supported to attend school including after-school activities and create goals such as family holidays which we supported to plan
and achieve.

Outcomes

• Holidays & trips to the countryside and seaside.
• Accessed her community – social interaction.
• Attended School – access to education.
• Overnight save care – enabled family respite.

Paul

Paul is a 30-year-old adult, he was left with a brain injury- following an unprovoked attack. His request for support came to Caremark as a post-trial package through his Case Manager. Paul lost confidence in doing everyday activities and had physical restrictions. He required support to:

• Maintain his home environment
• Do housework
• Do shopping meal preparation
• Access his community and safely attend appointments.

He also required support with his Oxygen Management. We introduced experienced support workers who we felt had the relevant experience and people skills that matched Pauls’s interests. Paul required support three times a week for 5 hours.
We were able to respond to his package rapidly and provide a team who are consistent, which supports the development of Paul’s confidence and independence. He enjoys having regular support workers who he has become to have trust in and know well. This has
enabled him to recommence his interest in Wood Turning which he now aspires to turn into a small business.

Outcomes:

• Safe access to his community and trips to the coast.
• Consistent attendance at appointments.
• Building Confidence – True Independence.
• Maintaining dignity of his home environment.
• Reconnected with hobbies and interests.

Endorsements