Meet The Milton Keynes Team

Dr Kris Owden

Managing Director

Dr Kris Owden has studied and worked in healthcare since 2006 and is committed to ensure the local community thrives. Customers should be able to live in their own homes and receive constant and consistent outstanding care. Dr Owden is fortunate to have a wonderful team of professionals in the team working across the county delivering care in the community to anyone who is vulnerable.

Dr Owden has a healthcare degree, medical degree, post graduate medical degree, and is a qualified medical examiner, professional biologist and a home care award judge.

Dr Owden would welcome any questions from the community as he will find the most appropriate solution for your needs.

Jeannine Bynoe

Care Manager

I am experienced in Dementia Care with a demonstrated history of working in the Health Care Industry for over 20 years, specialising in promoting “living well with dementia” and person – centred care and wellbeing.  I am skilled in Customer Services, Sales, Teamwork, Leadership, and Training.

I am personable and promote positive communication among my peers to ensure timely outcomes. I enjoy working with a diverse and supportive team that shares my visions and values.  I am passionate about my work and strive for the best possible living experience for our clients.

Ladi Madziva

Finance and Operations Manager

Ladi is a Chartered Accountant with an in depth knowledge and passion for the business and understanding of the Caremark vision to provide high quality care to the local community. He has over 8 years’ experience of financial services in the healthcare sector and is more than happy to assist our customers with advise on the social care funding structure and contacts within the local authority. Working diligently behind the scenes to keep everything ticking over Ladi says ‘ While every day brings different challenges it is very rewarding to see the impact that we are making on a daily basis’.

Peter Roberts

Care Co-ordination Manager

Peter is our Senior Care Coordinator and previously worked in the senior leadership team of a large supermarket chain. Peter has superb customer service skills and works with his team of three care coordinators to ensure all our customers remain safe in their own home. Peter’s team work closely with our care assistants ensuring they attend our customers calls.

Dane Taylor

HR Manager

Dane is our Human Resources and training manager, and supports all our staff, ensuring their training is up to date, specialist training is arranged when needed, and they get the encouragement and mentoring that they need and deserve. Dane has extensive experience in training care assistants in all aspects leading to the professional Care Certificate. He is a qualified trainer who runs regular training programmes so that we can enhance our teams of care assistants with new talent. Dane says ‘I love helping people to give of their best, to learn new skills and to achieve new heights.’

Sudha Narahari

Fianance Assistant

Sudha supports ladi in the Finance Department and has a wealth of experience with franchised businesses and is working towards the Chartered Institute of Management Accountants

Dorothy Toombs

Administrator

Dorothy has been with us since 2012 and moved to the office as our Administrator in 2017. Dorothy manages our online web based system (PASS) to support our customers and care assistants, answering your calls and conducting audits to ensure the quality of our care remains high. Dorothy has extensive social care experience as she has worked as a care assistant in home care, live-in care and in care home industries, so Dorothy’s experience is incredibly helpful to her current work.

Darlington

Senior Field Care Supervisor

Darlington, who joined us in July 2019, is the Caremark Senior Field Care Supervisor, plays a pivotal role in enhancing care quality and support across the community. He leads by example, ensuring that both new and existing clients receive the best possible care from dedicated field care assistants. By guiding new clients through comprehensive assessments and personalised care plans, Darlington ensures that each individual feels understood and supported right from the start. Existing clients benefit from his commitment to continuous improvement, as he regularly reviews care plans and adjusts services based on evolving needs.

Moreover, Darlington emphasises quality assurance through routine spot checks on care assistants. These evaluations are designed to identify best practices and address any areas that require improvement, thereby reinforcing high standards across the board. His hands-on approach not only ensures client satisfaction but also fosters an environment of continuous learning among care assistants.

In addition to his direct client and assistant support, Darlington oversees the development and mentoring of other field care supervisors. He provides strategic guidance, professional development opportunities, and ongoing support to ensure that all supervisors are well-equipped to lead their teams effectively. His leadership and commitment have been instrumental in building a reliable, responsive, and compassionate care network within the community.

Rutendo

Field Care Supervisor

Rutendo joined us in February 2023 and plays a vital role in ensuring that clients and care assistants receive high-quality support within the community. These dedicated professionals guide new clients through the process of adapting to a personalised care plan by providing detailed assessments, clear explanations, and continuous reassurance during the initial stages of service delivery. Their efforts help alleviate anxiety and build trust between clients and the care team.

For existing clients, field care supervisors conduct regular check-ins to monitor wellbeing and update care plans and risk assessments needed, ensuring that services remain responsive to evolving needs. They also perform spot checks on care assistants to promote quality assurance and maintain high standards in care delivery. These evaluations help identify strengths, address areas for improvement, and ensure compliance with organisational policies.

In addition to quality oversight, supervisors offer valuable mentoring and support to care assistants by sharing best practices and facilitating ongoing professional development. Their proactive approach strengthens teamwork, enhances communication, and ultimately leads to improved client outcomes. Through their consistent support, Caremark field care supervisors foster a community environment where both clients and care assistants feel valued, secure, and empowered. Their unwavering dedication continuously enhances service quality and community trust daily.

Jorge

Field Care Supervisor

Jorge joined us in September 2022 and plays a vital role in ensuring that clients and care assistants receive high-quality support within the community. These dedicated professionals guide new clients through the process of adapting to a personalised care plan by providing detailed assessments, clear explanations, and continuous reassurance during the initial stages of service delivery. Their efforts help alleviate anxiety and build trust between clients and the care team.

For existing clients, field care supervisors conduct regular check-ins to monitor wellbeing and update care plans and risk assessments needed, ensuring that services remain responsive to evolving needs. They also perform spot checks on care assistants to promote quality assurance and maintain high standards in care delivery. These evaluations help identify strengths, address areas for improvement, and ensure compliance with organisational policies.

In addition to quality oversight, supervisors offer valuable mentoring and support to care assistants by sharing best practices and facilitating ongoing professional development. Their proactive approach strengthens teamwork, enhances communication, and ultimately leads to improved client outcomes. Through their consistent support, Caremark field care supervisors foster a community environment where both clients and care assistants feel valued, secure, and empowered. Their unwavering dedication continuously enhances service quality and community trust daily.

Sibo

Field Care Supervisor

Sibo joined us in February 2022 and plays a vital role in ensuring that clients and care assistants receive high-quality support within the community. These dedicated professionals guide new clients through the process of adapting to a personalised care plan by providing detailed assessments, clear explanations, and continuous reassurance during the initial stages of service delivery. Their efforts help alleviate anxiety and build trust between clients and the care team.

For existing clients, field care supervisors conduct regular check-ins to monitor wellbeing and update care plans and risk assessments needed, ensuring that services remain responsive to evolving needs. They also perform spot checks on care assistants to promote quality assurance and maintain high standards in care delivery. These evaluations help identify strengths, address areas for improvement, and ensure compliance with organisational policies.

In addition to quality oversight, supervisors offer valuable mentoring and support to care assistants by sharing best practices and facilitating ongoing professional development. Their proactive approach strengthens teamwork, enhances communication, and ultimately leads to improved client outcomes. Through their consistent support, Caremark field care supervisors foster a community environment where both clients and care assistants feel valued, secure, and empowered. Their unwavering dedication continuously enhances service quality and community trust daily.