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Caremark Wandsworth testimonials

At Caremark Wandsworth, we take pride in achieving complete customer satisfaction by providing services that are not only cost effective, but very person centred and of high quality.

We treat our customers with sensitivity, creativity, respect and enhance their rights and dignity by supporting and enabling them to live the life they want.
My family will always be grateful to have found Caremark (Wandsworth). We would have no hesitation in recommending them, in fact, I have already done so. The service provided by the admin team was always efficient and made sure that our requests were carried out. This was not always easy for them as the needs of our parents sometimes changed very quickly. The carers were consistent, punctual, extremely kind and became part of the family. We were concerned initially about having someone in the house, but the carers soon became irreplaceable and were as good as being there ourselves. I cannot stress enough what a huge difference Caremark made to all our lives over the past few years. Our parents' lives, and ours, have been much enhanced with Caremark's involvement.CR (daughter of client J & E D)12/02/2021
Once again your team have excelled in your caring for our mum .You will always be remembered for your efforts and care during these difficult times . I light a candle for you at Church when I can get in there .PH, daughter of client AH03/02/2021
Caremark is an excellent agency. The director and supervisor/co-ordinator lead by example. They are kind, accommodating and always willing to go the extra mile. The carers are universally reliable, punctual, thoughtful, humorous and kind. I am so glad to have discovered Caremark. I feel very safe in their very capable hands.JL22/01/2021
Caremark supplied exemplary care for my mother who is very frail and has dementia over a period of six months. The carers were extremely kind and caring and managed her medication, meals and latterly help with personal care, cleaning and laundry. Each week she usually had the same carer visiting with one or two who covered any gaps. The staff in the office and management were always responsive and helpful and ensured that, without fail, she would receive a scheduled visit to meet her needs. This was impressive given that service provision started at the beginning of lockdown.Bev H (Daughter of Client)16/10/2020
Carers and all office staff always friendly, professional and helpful.SH08/10/2020
I would like to take this opportunity to ask you to thank M for the invaluable help he is giving me. P has needed extra attention and M has helped me out with the paramedics, twice in 2 days.
Caremark are a God send because I have always been able to rely on you all.
"The carers have made a great impact on my quality of life, especially Daina. Throughout my life needing care, even in the USA, I have never come across such a good carer"RR09/12/2019
I would like to say thank you so much for your great services and support over the years, the carers did not feel like carers but felt also like family to mum.GB, daughter of client26/11/2019
I would like to say how much I have appreciated Your sending me carers at short notice.

Furthermore I would like to say how very much I have enjoyed your carers. They have been delightful, professional and understanding what real service means. Mario has been unfailingly exceptionally kind, helpful and extremely professional. He leaves a trail of light Behind him. Quite delightful and most unusual.
My husband's carers looked after him and me for three and a half years. They were outstanding in their care. They were professional, kind, intelligent, caring, fun and very loving to my husband. He lived at least a year longer than expected due to the standard of their care. They became like family and my family and I will be forever grateful that they were part of our lives during this special time. It took a team of more than ten carers to look after him over this period of time. We could not have had better and I would recommend this team to anyone.Kathy J04/07/2019
I feel very fortunate to have found Caremark Wandsworth on the web. The service manager was efficient, kind and friendly in her first introductory visit. The carer who came for several months was always punctual and reliable, working on homemaking chores I urgently needed done while having no-weight-bearing casts and in a wheelchair. I especially appreciated, living alone and a bit isolated in the casts, that the carer who came was intelligent and an easy, charming conversationalist, making having someone in my flat really a pleasure - as well as a necessity! Management of invoices and changes in schedule I needed were always handled efficiently and professionally, and the contact person on the phone always friendly with a can-do attitude. The cost was reasonable. When I need to have my next complicated foot surgery Caremark will be the first home care resource I will call up!RB03/04/2019
I was very lucky that Jason gave me your contact. Your team have been very helpful and I would gladly recommend your services to anyone else in my situation.
I feel I must make special mention of your employee Charmaine. She has really made a connection with mum. She is always cheerful, always comes in with a smile. She has great empathy and mum's face lights up when she comes in.
Even when mum is being difficult [which is often] she somehow manages to divert her with a smile and a laugh. I know that mum will miss her when we have to move and I wish we could take her with us.
Testimonial posted on on 29 March 2018:
We have been using Caremark for over 2 years now, recently my mother had a number of hospital appointments that required us to change the times of visits so as to fit in with transport arrangements etc. Nothing was too much trouble. Caremark were only too happy to work in with our arrangements. In addition, we love that mums carers work on a rota of 4-5 carers so that they really understand and get to know mum who loves the routine and in addition to the care enjoys the chat and interesting conversations that she has. Thank you. Caremark.
How likely would you be to recommend Caremark (Wandsworth)? Extremely Likely
Average Rating: 5 out of 5
Overall Standard: Excellent
Staff: Excellent
Care / Support: Excellent
Management: Excellent
Treated with Dignity: Excellent
Value for Money: Excellent
We needed urgent care for my wife, Caremark came out the same day and had a carer introduced by 6 pm and they started the next day.
They pay great attention to the continuity of carers and we have been delighted with all aspects of the care and service.
MP & EC05/04/2017
I wish to express my enormous thanks to Caremark in general and J in particular for the extraordinary care that my mother received ... All the Caremark carers who looked her my mother were very kind and caring and took their work seriously ... I feel so grateful that my mum was treated with such gentleness, humanity and skill ... I could never do the work that these women do, so I want to express my admiration to them and gratitude for their loving kindness, care, support and at times humour. I feel we were so lucky.SCJ17/03/2017
Caremark Wandsworth have been providing extra 24/7 care for my father during the last 18 months. They have delivered outstanding care, with incredibly dedicated staff who have gone way beyond the call of duty. they have been extremely professional, caring and compassionate.
The staff have become like family members. One never felt as though the staff were not giving 110%. It is a sign of the calibre of their team that some would visit my father whilst they were in annual leave. Simply put, brilliant carers. thank you.
I just wanted to say a big thank you for the very short time you spent with my mother. After several bad experiences I was delighted to work with an agency that is both thorough and professional.Ms SD03/06/2015
I again reinforce how lovely and caring your Care and support workers are about my father. They are a credit to your brand.

All of my father's friends who visit him agree.
W. A22/12/2014
Terry is lucky to have Rob whose caring and professionalism is very visible. We would like to appreciate the great support he receives; it is a credit to all.T&B K08/09/2014
Three patient and competent young women share the morning care of my husband. He looks forward to their cheerful company and chats endlessly to them which does wonders for his morale. From my point of view I appreciate the personal interest that the Caremark management takes in our situation, and their flexibility in that, at short notice, I can always ask for more hours' help or, if need be, the times to be adjusted.Mrs M D14/08/2014
The care and support that Caremark (Wandsworth) have provided for Gregory has been Fantastic. We are very happy with the service. Gregory is extremely happy and would very much like if Caremark would continue with this service as it’s the best care he’s had in a very long time.Alexia B, mother of service user with cerebral palsy08/01/2014
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