Complex Care in Sheffield
Supporting Children, Young People & Adults with complex health conditions in Rotherham & Sheffield
Supporting people of all ages across the city of Sheffield
With extensive experience working within the field of complex and clinical health care, our mission is to support our clients to achieve positive outcomes, reach and exceed personal goals and live fulfilled lives in their homes and local communities. A Nurse-led support service with proven pathways of delivery and rated Good by the Care Quality Commission, we are proud to engage with South Yorkshire Independent Care Board (ICB) Independent Case Managers, Local Authorities & Private Clients, offering a wide range of complex care services including brain injury care, learning disability support, epilepsy care, and mental health support, amongst other services.
Get in touch
Our Support Workers are highly trained, consistent & professional
We have a professional Management Team of Registered Manager, Band 5 Nurse’s, Airway Management Specialists, Learning Disability & Challenging Behaviour Leads, augmented by highly skilled Support Workers experienced in supporting customers with complex health conditions such as:
- ABI/TBI
- Spinal Injuries
- Cerebral Palsy
- Airway Management (Tracheostomy/Vent)
- Epilepsy
- PEG
- Autistic Spectrum Disorders
- Learning Disabilities
- Behaviours that Challenge
The type of support we provide
We provide high quality, personalised complex and clinical support for clients, through consistent, regular assigned staff teams. This enables bespoke support packages to extend to a range of settings, including schools, workplaces and the community at large. Directly employing Support Workers, we train, develop and endorse their skill set to deliver specialist, knowledgeable, quality and safe care.
Type of support we provide
- Tracheostomy Support
- PEG Feeding
- Medication Administration including rescue medication where required
- 1:1 support within school, college or workplace
- 24/7 support within the home
- Support with nutrition and hydration
- Facilitating activities within the community
Facilitating activities in the community:
- Accompaniment to leisure/sporting activities
- Social outings and places of interest
- Shopping
- Supporting hobbies
- Supporting young people to attend nursery, school or college
- Supporting people back into the workplace
- Attending rehabilitation gyms/physiotherapy
- Short trips – weekends away
- Holidays
Governance
We have robust audited and disclosable documentation and data capture systems encompassing Daily Records, Medication & Monitoring Charts. Through detailed initial assessments in collaboration with our customers’ circles of support, we develop comprehensive bespoke care plans.
Our care plans are updated real time, setting achievable goals, providing credible measurable outcomes. We are GDPR compliant with a named GDPR Officer.
Monitoring
Our directly employed Case Leaders are a crucial element of our Management team. Caremark’s Case Leaders are visible out in the community visiting our customers. They provide an accessible link between our customers, our support staff, our management team and the customers’ multi-disciplined teams.
Our Case Leaders conduct regular staff and customer reviews against the bespoke care plan to ensure a consistent level of support is provided and that outcomes are achieved, and new goals set.
Nurse Oversight
Our service is Nurse Led to ensure clinical elements of a customers support package are safe, compliant, current and monitored. We provide a ‘Nurse Oversight’ pathway of care for specific customers ensuring our highly trained support workers are delivering the appropriate level of clinical support.
Our office opening times are:
Monday 9am to 5.30pm
Tuesday 9am to 5.30pm
Wednesday 9am to 5.30pm
Thursday 9am to 5.30pm
Friday 9am to 5.30pm