We love our customers, and they seem to love us too!

In June 2020, our dearest Mum was so relieved to receive the help and care from Caremark, Hornchurch. Living abroad during the pandemic meant travel restrictions for us all. It was a huge worry as Mum needed support, especially as she was moving to her new flat during this time. I can only praise the carers and those who manage Caremark Hornchurch for stepping in to give Mum their full support on all levels and also during medical emergencies. The professionalism, assistance, kindness and punctuality of the carers made Mum feel safe and she really looked forward to their visits. It was such a help too when she needed to run local errands or go to the doctors, a carer would take her. Just weeks before the vaccine came out, Mum suddenly caught coronavirus before Christmas and sadly passed. The Caremark management team and carers were also an enormous pillar of strength during this difficult time. We cannot express out gratitude enough to them for being like a family for Mum. 5 stars

Daughter of customer

I have recently started to use Caremark Havering, my contact is Bal, she is very caring, my mum is nearly 91 and has mobility problems and her memory is getting worse. Bal has also monitored my mum and has made me aware of things. Anna is the carer been allocated to my mum and my mum feels very comfortable with her. They have put my mind at rest because you hear such bad things but I can’t praise them high enough and would recommend them. Thanks Bal. 5 stars

Son of customer

We needed extra assistance in caring for my 94 year old nan, whilst she was sick. I cannot speak highly enough of the nurses and carers that helped. They were so understanding, caring and helped in any area in which we needed help. They were a fantastic help and my family and I would highly recommend everyone of the team. They also had to be very careful due to the pandemic, but we always felt that they were all so professional, empathetic, friendly and loving with Nan. Like an addition to the family. Thank you. 5 stars

Granddaughter of customer

Such caring professionals who made my nan feel safe and secure and very well cared for. They listened to the family’s needs and the needs of my nan and adapted her care accordingly. As my nan’s physical and mental health deteriorated they knew what professionals to refer nan to eg. occupational health and district nurses and helped the family every step of the way. Excellent care that went over and beyond. 5 stars.

Granddaughter of customer

I can personally say what an absolute pleasure it has been working with the team at Caremark Havering. My family and i owe a huge debt of gratitude to both the management and two very special ladies at Caremark for their unimaginable kindness and compassion, which has never faltered once, even when finding difficult solutions to problems along the way. Their unconditional commitment and support have led to a dramatic improvement in the health and wellbeing of my Mother. It bears testimony to their methods and meticulous approach, not to mention their down to earth and normal style and manner, in providing care to the most sick and vulnerable. Frankly, I would be at a total loss without them. On behalf of my Mother and myself – a big thank you for everything.

Son of customer

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