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Caremark Enfield testimonials

At Caremark Enfield, we take pride in achieving complete customer satisfaction by providing services that are not only cost effective, but very person centred and of high quality.

We treat our customers with sensitivity, creativity, respect and enhance their rights and dignity by supporting and enabling them to live the life they want.
I am writing to let you know how satisfied I am with the care and attention given to me and my husband by A and J [the carers]. They looked after me with great tact and diplomacy and they always arrived like clockwork on time. I appreciated the fact that most days they found time for a short chat. I would recommend your services for anyone in a similar situation. Would you please tell [the carers] that I am feeling so much better and I am moving around easier thanks to their confidence boosting.A former customer07/09/2015
On behalf of the family, I would like to thank you personally and all of my mother's carers for all of the help & support Caremark have given both her and us.

We have been truly appreciative of the care and support you have all shown. It undoubtedly made a huge difference to her quality of life in her final weeks - and to all of us, who could go on with the rest of our lives knowing she was in such good hands.
The daughter of a recent customer28/07/2015
I don’t know where to begin really to say a huge and grateful Thank You to you all for the wonderful care and love you showed to Mum these past months. Without your support we would not have been able to keep her at home, which as she frequently made known was what she wanted!

Thanks to C [Supervisor] for sorting all the care and our requests out so efficiently and quickly, especially the recent night carer. To R, L [carers] and Mum’s “sunshine”, C [carer] for the very gentle but firm way they looked after Mum, who was sometimes a little stubborn about doing things. C will know exactly what I mean! How grateful we are to her.

Also a special thank you to A [carer] who was with Mum right at the end.
The daughter of a former customer29/01/2015
I just wanted to say a huge Thank You for all the hours of care and love you have provided for my Mum. You gave us as a family so much peace of mind as you so professionally looked after her. She looked forward to and loved the visits, the company, and, as I'm led to believe, plenty of laughs too...

Lastly and by no means least, I cannot put into words how wonderful L [the carer]'s relationship with Mum has been. We could not have hoped for any more care, love and effort - wonderful! She has been incredible. If I had the power I would make her a Dame!
The son of a former customer01/12/2014
[The Carer] looked after my Mum so well in recent weeks and was a great help and support to me.Daughter of a former customer01/11/2014
Your team has been very much part of my life (and Dad’s) for two years now and I have been struck by the excellent service and support that you provide. The carers Dad had went above and beyond their duties to make Dad feel cared for, safe and happy. C and L were “outstanding”. They supported me as well and became Dad’s friends.

Equally, whenever I phoned the office I found you helpful and supportive. You are a great team and I will definitely be recommending your service to others.
The daughter of a former customer01/09/2014
"Caremark is a very good care agency. The carers show that they really care and are not just doing a job."Palliative health care professional15/07/2014
"We've had a lot of care companies in, and Caremark are definitely a cut above the rest."Husband of a former customer01/07/2014
I think Caremark are doing an excellent job providing care for S so comprehensively and I have enjoyed meeting some of those taking partA friend of a customer30/04/2014
I would like to commend J on her excellent care. She is a wonderful care-giver in every way. Mum is 100% satisfied, and I am comforted knowing she has the best of care from a very kind and capable lady.From the daughter of a customer31/01/2014
'Your help to Dad and myself this year has been amazing. I watched Dad come 'back from the brink' and settle into his home again. He obviously has many limitations but your team (and your thoughtfulness) have made all the difference to us both'From the daughter of a customer:
T [the carer] is an absolute brick. My friends say I am very lucky to have her. I don't know what I would do without her.From a customer
L [the carer]'s support has been excellent - extremely helpful, and just the right mix of professional and friendly'From a former customer
'I wanted to say how pleased I have been with Dad's care. The girls are doing an amazing job. Thank you all'From the daughter of a customer
'It was a short time that you and your staff cared for my husband, but we appreciated the skill and kindness provided to both of us'From the wife of a former customer
“Mum really appreciated the care that she received and felt supported both physically and spiritually. The District Nurses team commented on the warmth and kindness of the care that they witnessed. It is not an easy job and I am even more of aware of the special kind of people that it takes to do it and I think that you have a good team there. Please pass on my thanks to everyone involved and I will, of course, recommend you highly to anyone else that may need your services.”From the daughter of a former customer
We would like to say how impressed we are at the standard of care J is receiving.

The carers' notes on what they are doing are very helpful,and we are grateful they are able to do additional bits such as wash her sheets, dusting etc. J has said that she likes all her carers and looks forward to their visits.

Please pass on our thanks to her carers as we realise their job must not be easy at times.
From a customer's son and daughter-in-law
Thank you again for your continued outstanding level of care for V. We are always impressed with the carers themselves as well as your management of the whole situation.From a customer's son and daughter-in-law
I'd like to say a big thanks to you and S [the carer]. In the short time you helped Mum out, you made a big difference.From the son of a former customer
I want to thank you for the kindness you showed Mother; she really enjoyed your visits. It was a great help and relief to me you being here. Thank you once again.From the daughter of a former customer
I can't begin to thank everyone at Caremark for the wonderful way they looked after P. They respected her so much, treating her so gently, making sure she was 100% comfortable before leaving.

P looked forward so much to S and J [the carers] arriving, always creating a happy atmosphere around the house; it was like a tonic to me and even more so for P.

A big 'thank you' to everyone at Caremark. You were marvellous.
From the husband of a former customer
The professional care you gave P was superb. But your kindness and care went beyond our expectations. We say thank you from the bottom of our hearts.From the family of a former customer
Thank you for all the loving support that you gave my husband and the family. You [the Field Care Supervisor] were always there for us with cheerfulness and a smile. Always at the end of the telephone with helpful advice - much appreciated.From the wife of a former customer
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