Caremark East Hertfordshire & Broxbourne testimonials
At Caremark East Hertfordshire & Broxbourne, we take pride in achieving complete customer satisfaction by providing services that are not only cost effective, but very person centred and of high quality.
We treat our customers with sensitivity, creativity, respect and enhance their rights and dignity by supporting and enabling them to live the life they want.
Caremark came to the assistance of my father at a time he was completely desperate and as his daughter, so was I. Caremark answered my initial enquiries straight away, sent someone to review us within 48 hours and started the service in days. The service has changed my dad's life immeasurably (for the better).
He is so much happier and he loves each of his carers. Caremark has been life-changing for Dad and I am so relieved at the pressure it has taken off me as I was so worried.JS (Daughter of Client)28/03/2019
Firstly I would very much like to tell you how pleased I am with the service provided to my father, RS. It is really first class and my Dad loves his daily visits, it really has improved the quality of his life, so thank you.
Secondly, I would like to draw your attention to one of your care workers CV. Today my Dad needed a home visit from a doctor, who after his visit left my housebound father with a prescription to get!!! CV took the prescription and once she had finished all her visits, after her shift she collected the antibiotics my Dad needed and dropped them to him! She ensured he took his first one, and left a note of instructions for the district nurses. She then phoned me to reassure me. What incredible service and real genuine kindness, I wanted you to know how much I really appreciated all she did for my Dad.JS (Daughter of Client)30/11/2018
The care given by the carers has been absolutely first class. Their caring commitment has been outstanding. Caremark (East Hertfordshire & Broxbourne) as a company has shown compassion, trust and extremely well organised.NC (Son of Client)19/10/2018
Having previously used a care provider, switching to Caremark (East Hertfordshire & Broxbourne) was the best move we could have made. My wife discharged from hospital and our friends care provider let us down; this was when Caremark (East Hertfordshire & Broxbourne) stepped in and put our minds at rest from here on in. It was by chance my daughter stumbled across this new provider and we are beyond happy with the high level of care provided by both manager and all of the carers. The team go above and beyond to ensure all our needs are met. In short we have nothing but praise. They are fantastic people.BC (Husband of Client)18/09/2018
Since I moved from another carer, I have had the most wonderful service. All the staff/carers are so supportive, caring and attentive to every detail of my care.
The carers have a key box to let themselves in, but they still knock and treat my privacy with total respect. The carers are extremely punctual and have arranged my visit times to coincide with my getting up and going to bed, so I am not sitting around in my pyjamas for hours on end.
My legs are creamed and then the carer always asks is there anything else they can do for me, close windows, hot drink or anything else.
I cannot praise Caremark highly enough, all staff are very professional and carry out their tasks with a smile and expertise.A T (Client)16/07/2018
Mother is very happy with the service you provide.
All her requirements are fulfilled. She feels safe in her own home.S M (Daughter of Client)22/06/2018
All very friendly and helpful. Anything you need.M N (Wife of Client)20/06/2018
I have dealt with several care companies, these are the best - wonderful caring people.E B (Daughter of Client)23/05/2018