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Caremark Dartford and Gravesham testimonials


At Caremark Dartford and Gravesham, we take pride in achieving complete customer satisfaction by providing services that are not only cost effective, but very person centred and of high quality.

We treat our customers with sensitivity, creativity, respect and enhance their rights and dignity by supporting and enabling them to live the life they want.
I am very happy with the service my daughter is provided with. One certain carer has a heart of gold, she has a caring nature and really enjoys supporting my daughter the 3 days at the farm. I'm lucky to have such a good support worker for my daughter.Mother of Client28/06/2019
We are extremely satisfied with the level of care and support given to my Mum. She enjoys her trip to the club for a singalong. The daily updates in the file are very good.Daughter of Client23/05/2019
I am happy with my experience and care given by Caremark. They are always punctual and very explanatory in their work. I am cared for in a very professional manner with no pain given to me. They follow procedures accordingly and instructions given to them. I would recommend the care I have had to anyone. They talk and give me everything I require, making conversation about day to day business. Highly recommended.Client21/05/2019
All I can say all the carers are very friendly and helpful. We give them 10/10 for an excellent service.Client17/05/2019
I have been very pleased with the care provided by Caremark for my mother and father.
The manager, in particular, is exceptional in the way that she communicates with me about any worries raised by the carers and responds immediately, sensitively, and effectively to any concerns of mine. I live in the US, so I'm unable to offer daily practical support to my parents; it's a great comfort to know that someone is looking in on them every day so that I can respect their wish to stay in their own home. This wouldn't be possible without Caremark.
Son of Client13/05/2019
We started using Caremark in January of this year and I can honestly say that they are the best Agency I've used. They ensure that mum gets up in the morning, is washed and dressed etc - they do everything I've asked them to do. Sometimes they go above and beyond, for example, one of the carers was concerned about my mum one evening, as she kept saying that she was seeing things (i.e. seeing strange people in her home, my mum suffers from vascular dementia). The carer stayed with her until she was calm and had settled for bed. Which I really did appreciate at the time, as I tend to work long hours so was unable to get to my mum that evening. I'd definitely recommend 'Caremark - Gravesend' to all who need it. My mind is 100% at ease knowing that my mum is in good hands.Daughter of Client10/05/2019
I have found this service easy to use and communication is good. I felt that the assessor listened to what we wanted and understood we wanted regular staff that got to know my mother rather than many different carers. We have the same carer most of the time and this has helped my mother form a good relationship with her. She is hardworking and friendly. The manager regularly contacts us re. changes in medication and we are asked for feedback which inspires confidence.Daughter of Client09/05/2019
My grandmother has an amazing carer from Caremark Gravesham - not only do they care for her beautifully, they make her happy and enable her to enjoy things we never thought possible. Thanks to them, her quality of life is the best it can be.
The managers have been excellent too - flexible, compassionate and caring. Caremark Gravesham is a great example of what a care provider should be.
Grandchild of Client09/05/2019
In the words of my darling dad.

ANGELS
These lady's are true angels, their care and compassion goes beyond any thing we could of dreamed of. They are not carers to us, they are now family.
Lisa Watts - daughter of client22/08/2018
The service is just what we as a family need for my 95-year-old mother at this time. The experience has been excellent.Daughter of Client13/06/2018
Brilliant service all round. Staff fantastic.Linda M - Client12/06/2018
Caremark have been helping me care for my elderly mum for seven weeks now. I have nothing to fault them on. They are punctual, polite, well presented, caring and also professional in their approach and well managed. They have been flexible when necessary and proactive in suggesting ideas to improve their care. I have not had previous experience with care services but I feel that I was lucky to find them. The most important thing is that my Mum has improved spectacularly with Caremark's help and is now safe to continue living in her own home.Son of Client07/06/2018
I can’t thank you all enough for the last two weeks. The carers you have sent to us have been very good, they have made me feel at ease so I could rest. I would recommend Caremark to all my friends and family if they need carers to come in.Wife of client31/05/2018
From the first instance of making contact with Caremark (Dartford & Gravesham), we have not one negative thing to say. Polite, respectful, warm & very attentive to details. Gentle, kind & always have the priorities of a high level of patient care. Tidy, clean, efficient and always delivers with a cheerful attitude. So far we cannot fault this team.Daughter of Client02/05/2018
A well run, excellent service, supported by diligent, efficient and caring staff who are prompt and reliable. A pleasure to deal with Caremark (Dartford & Gravesham) who can be trusted with the care and needs of a vulnerable person. They have made a difficult situation much easier to deal with.Wife of client23/04/2018
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