HOME CARE ACROSS BRENTWOOD, BILLERICAY, WICKFORD & BASILDON NORTH
Care that feels like family — at home, where they belong
Tailored home care, dementia support and live-in care across Brentwood and Basildon North. The same trusted carer every visit. A free home assessment, no obligation.
CQC-Registered · DBS-Checked · Local Billericay Office
WE KNOW WHY YOU ARE HERE
If you’re here, something has probably changed
A fall. A diagnosis. A difficult phone call from a neighbour. Most families don’t think about home care until they have to — and when they do, they need someone they can trust, fast.
We’re a local Caremark team based in Billericay, looking after older people in their own homes across Brentwood, Basildon North, Billericay and Wickford. We don’t tick boxes. We build relationships — so your mum or dad sees the same carer every visit, and you stop worrying about who’s walking through the front door today.
THE CAREMARK BRENTWOOD DIFFERENCE
Five things you’ll notice from day one.
1.
Free home assessment
Most agencies charge £75–£150 for a home visit and care plan. We don’t. Our care manager visits, listens, and builds a tailored plan — at no cost, no obligation. If we’re not the right fit, we’ll tell you.
2.
The same carer, every visit
The one thing families say makes the biggest difference. You won’t have a different person at the door each day. We match you with one or two carers who become familiar faces — and friends.
3.
Relationship-based care
We don’t run a stopwatch. Our carers are trained — and chosen — to sit, listen, share a cup of tea, and treat your loved one as a person. Professional hands-on care. A human relationship.
4.
Tailored to your love one
Two people with dementia experience it differently. Two stroke recoveries look nothing alike. Every plan we build is shaped around the individual — what they like, what they struggle with, what makes them feel like themselves.
5.
Trained in complex conditions
Our team is trained in dementia, Alzheimer’s, Parkinson’s, MND, stroke recovery, MS and palliative care. If your loved one has a special need, we’ll match them with carers who have the right experience.
THE CARE WE PROVIDE
Whatever the level of support — we’ve got it covered
Home care visits
From a 30-minute morning call to several visits a day. Help with washing, dressing, medication, meals, mobility and companionship — keeping your loved one independent in their own home.
Live-in care
A trained carer lives in your loved one’s home full-time, providing 24-hour support and companionship. The alternative to a care home — without leaving home.
Specialist dementia care
Carers trained in dementia and Alzheimer’s, working to a routine that reduces confusion and anxiety. We support your loved one — and we support you.
Elderly & long-term care
Ongoing support for older people who want to stay in the home they love. Daily visits, weekly check-ins or full live-in care — adjusted as needs change.
Respite & short-term care
Short-term cover so family carers can take a break, recover from illness, or go on holiday. From a few days to several weeks, fully tailored.
Overnight & 24-hour care
Waking-night or sleeping-night cover, plus full 24-hour packages with a rotating team — for when one carer isn’t enough.
HOW IT WORKS
Four simple steps to care that fits
From your first call to a carer at the door — usually within 48 hours.
1
Call or message
We’ll listen, ask a few questions, and get a sense of what’s going on. No pressure, no script.
2
Free home visit
Our care manager comes to your loved one’s home, at a time that suits — usually within 48 hours.
3
Tailored care plan
We design a plan around your loved one — what they need, when they need it, and which carer is right for them.
4
Care begins
Your matched carer arrives, provides care to plan, and stays in regular contact. We adjust as things change.
SPECIALIST CONDITIONS WE SUPPORT
Trained for the specific needs that brought you here
Many of the families who call us are looking for someone who has cared for a specific condition before. Our carers are trained in:
- Dementia & Alzheimer’s
- Stroke recovery
- Motor neurone disease (MND)
- Post-hospital recovery
- Parkinson’s disease
- Multiple sclerosis (MS)
- Palliative & end-of-life
- Learning disabilities
HONEST, TRANSPARENT PRICING
Quality home care, priced fairly
We’re not the cheapest in Brentwood — and we wouldn’t be the people we are if we were. Our carers are paid properly, trained well, and stay with us long-term, which is why so many of our families have been with us for years.
Final pricing depends on the support your loved one needs. We’ll talk you through it during the free home assessment, with no pressure to commit.
STARTING RATES
Indicative pricing
HOME CARE VISITS – FROM £35/hr
Hourly support, daily visits
LIVE-IN CARE – FROM £1650/wk
24-hour, in-home, full week
All prices subject to a free, no-obligation assessment. Rates may vary based on the complexity of care.
WHY FAMILIES ACROSS BRENTWOOD TRUST US
Six reasons we’re who they call
CQC-Registered
care provider
DBS-checked &
fully trained carers
Local Billericay
office (CM12 0DG)
Free home
assessment
Dedicated care manager
— one point of contact
30+ years of
Caremark UK experience
IN THEIR OWN WORDS
What families tell us
‘’WHERE WE COVER
Local home care across Brentwood & Basildon North
BRENTWOOD
Hutton, Shenfield, Ingatestone
CM13 · CM14 · CM15
BILLERICAY
Crays Hill, Mountnessing, Stock
CM11 · CM12
WICKFORD
Plus surrounding villages
SS11 · SS12
BASILDON NORTH
Including Pitsea & Laindon
SS13 · SS14 · SS15
Not sure if we cover your area? Call us — if we can’t help, we’ll usually know who can.
BOOK A FREE HOME ASSESSMENT
Tell us a bit about your situation
We’ll call back the same day (within working hours) and arrange a free, no-obligation visit at a time that suits you.
- Same-day callback Mon–Fri, 9am–6pm. Most calls answered in under 60 seconds.
- No obligation Free home assessment from a real care manager, not a salesperson.
- Care can start within 48 hours Same-day cover available for urgent situations like hospital discharge.
FREQUENTLY ASKED QUESTIONS
The questions families ask us most
In most cases, within 48 hours of your free assessment. For urgent situations — a sudden hospital discharge, a family carer falling ill — we can usually arrange same-day cover.
Yes, wherever possible. We match each customer with a primary care assistant (and usually a back-up for holidays and sickness) who stays with them long-term. This continuity is one of the things families tell us matters most.
Yes. All our carers complete dementia awareness training and have worked with people living with Alzheimer’s, vascular dementia and Lewy body dementia for years. Tell us about your loved one’s diagnosis and we’ll match accordingly.
Home care visits start from £35 per hour and live-in care from £1,650 per week. The exact cost depends on the support needed — we’ll go through it together at the free home assessment.
Yes. Caremark Brentwood is registered with the Care Quality Commission (CQC), the independent regulator of health and social care in England. You can read our latest CQC report on the CQC website.
Possibly. Local councils, NHS Continuing Healthcare and Attendance Allowance can all contribute, depending on your loved one’s situation. We’re happy to point you in the right direction during your free assessment.
Not sure where to start? That’s exactly when most families call us
One short conversation usually clears more up than hours of online research. Tell us what’s going on — we’ll listen, and we’ll be honest about whether we’re the right fit.
Mon–Fri, 9am–6pm · Same-day callback