CQC-REGISTERED · LOCAL OFFICE IN WORTHING BN11 · RATED 9.8/10 BY CUSTOMERS & FAMILIES
Care at home, in Worthing and Adur
We’re a local Caremark team based on Richmond Road in Worthing, looking after people in their own homes across Worthing and Adur. Free home visit, no obligation, no charge — and we’ll tell you honestly if we’re not the right fit.
Free initial assessment · No long-term contract ·
Visits from 30 minutes to 24-hour live-in
What our Customers say About Us
‘’WE KNOW WHY YOU’RE HERE
Most people don’t search for care until something forces them to.
A fall on the stairs. A hospital discharge with 48 hours’ notice. A diagnosis that changes what next month looks like. Or just the slow realisation that Dad isn’t managing on his own any more, and nobody in the family has said it out loud yet.
Whatever brought you here, you’re probably making this decision faster than you’d like, with less information than you’d want.
So here’s the short version. We’re a local team, based in Worthing, employing 70 carers who live in and around Worthing and Adur. We’re regulated by the CQC. We’ll come to the house, listen properly, and give you an honest answer — including “we’re not the right fit for this” if that’s the truth.
THE CARE WE PROVIDE ACROSS WORTHING & ADUR
From a 30-minute check-in to full live-in care
Whatever level of support your loved one needs — and however that changes over the months ahead — we can adjust around it. Every plan starts with a free home visit.
Personal care at home
Help with washing, dressing, continence, medication and getting safely in and out of bed. Delivered by a carer who knows the routine, respects the privacy, and doesn’t rush. Personal care in Worthing starts from a 30-minute visit.
Home care visits
From one morning call to four visits a day. Meals, mobility, prompts, shopping,
laundry and simple company. The kind of care at home in Worthing that keeps
someone independent in the house they know.
Live-in & 24-hour care
A trained carer lives in the home full-time, so there’s always someone there for peace of mind. Live-in care is the realistic alternative to a care home, and it usually costs less than one.
Dementia & Alzheimer’s care
Carers trained to work with routine rather than against it — reducing the confusion,
agitation and sundowning that make evenings hard. We support the person living with dementia, and we support the family around them.
Overnight & waking-night care
Sleeping nights for reassurance, waking nights for people who need repositioning, toileting or medication through the night.
Respite & short-term care
Cover so a family carer can have a holiday, an operation, or simply a week off before they burn out. A few days to several weeks, arranged around you.
Not ready for full care yet? Start with a well-being check.
A short daily visit from a familiar face. Someone to check that they’re feeling well, taking their medication, eating properly, and having someone to talk to each day.
It’s the lowest-commitment way to start — and for a lot of families, it’s the
thing that stops a small problem becoming a hospital admission.
- Peace of mind for the whole family
- A warm, familiar face at the door
- No long-term commitment
THE CAREMARK WORTHING DIFFERENCE
Five things you’ll notice in the first fortnight
1.
The initial assessment is free, and it’s a care assessor, not a salesperson
Plenty of
agencies charge for an assessment. We don’t. Someone from our office comes to the
house, sits down, and works out what’s actually needed. If we can’t deliver it well, we’ll
say so and point you somewhere that can.
2.
Your familiar care assistants, not a different face every day
This is the single thing families
tell us matters most. We permanently allocate carers to customers wherever we can, with a named backup for holidays and sickness — so your mum knows who’s walking through the door, and so do you.
3.
Carers who’ve been here for years
Our Registered Manager started here as a Care
Assistant in 2010. Our deputy manager joined in 2016. Our senior field supervisor arrived in 2013. Low turnover isn’t a marketing line — it’s the reason continuity is
possible at all.
4.
A local office you can actually walk into
75 Richmond Road, Worthing. Not a call
centre in another county. When you ring during office hours, you get someone who
knows the round, knows the carer, and can do something about it.
5.
Trained for the condition, not just the task.
Dementia, Parkinson’s, stroke recovery, MS, learning disabilities, sensory impairment, palliative and end-of-life care. Tell us the diagnosis, and we’ll match a carer who has worked with it before.
HOW IT WORKS
Four simple steps to care that fits
Most families call us not knowing what they want yet. That’s completely normal — the first conversation is for working it out.
1
Call or send the form
We’ll ask a few questions and listen. No script, no pressure, and no hard sell if you’re only at the “looking into options” stage.
2
Free home visit
A care assessor comes to the house at a time that suits, meets your loved one, and sees the actual situation: the stairs, the bathroom, the medication box, the dog.
3
A curated care plan
Built around one person. We write the plan around what they can still do, what they struggle with, and what makes them feel like themselves.
4
Care starts
Your matched carer begins. We check in, adjust the plan as needs change, and you have a named person at the office to ring.
Not sure where to start?
That’s exactly when most families call.
One conversation usually clears up more than an evening of googling.
CONDITIONS WE SUPPORT
Trained for the specific thing that brought you here
Most people who call us are looking for someone who has done this before — with this condition, at this stage. Our carers are trained and experienced in:
- Dementia & Alzheimer’s
- Stroke recovery
- Hospital discharge & reablement
- Physical disabilities
- Mental health conditions
- Parkinson’s disease
- Multiple sclerosis (MS)
- Palliative & end-of-life
- Learning disabilities & autism
- Sensory impairment
- Cancer care
Not listed? Ring us anyway — 01903 232949. We’d rather tell you honestly whether we can help than have you guess.
HONEST, TRANSPARENT PRICING
What care at home in Worthing actually costs
We’re not the cheapest home care provider in Worthing, and we’re not going to pretend otherwise. Our carers are paid properly, trained thoroughly and stay with us for years — and that’s precisely why continuity is possible.
The honest answer is that the final figure depends on how much support is needed and how often. We’ll walk you through the real numbers at the free home visit, with nothing to sign at the end of it.
HOME CARE VISITS
From £31.19 / hour
Visits from 30 minutes to 24 hours. Wellbeing checks are also available. Check in with our team for discounts & best offers.
LIVE-IN CARE
From £1,950 / week
24-hour support, in the home, seven days
All assessments are free of charge. Final pricing depends on
the level and complexity of care required. Prices correct at time of publication.
You may not be paying the full amount yourself. We accept Direct Payments, Local Authority funding and NHS-contracted packages alongside private funding. Attendance Allowance, NHS Continuing Healthcare and a West Sussex County Council needs assessment can all reduce what comes out of your own pocket. We’ll point you in the right direction at the free visit — it’s not a sales conversation.
WHERE WE COVER
Care at home across Worthing and Adur
Our carers live locally, which means shorter travel times, more reliable visits and someone who knows the area.
WORTHING
Tarring, Durrington-on-Sea
BN11 · BN13 · BN14
GORING
Goring-by-Sea, West Durrington
BN12
LANCING & SOMPTING
North Lancing, South Lancing, Sompting
BN15
SHOREHAM & SOUTHWICK
Shoreham-by-Sea, Southwick
BN42 · BN43
Not sure if we reach you? Call 01903 232949 — and if we can’t help, we’ll usually know who can.
BOOK A FREE ASSESSMENT
Tell us where you are, and we’ll be in touch
Four boxes, thirty seconds. We’ll ring back the same working day and arrange a
free, no-obligation visit at a time that suits you.
- Same working day callback — Mon–Fri, 9 am–5 pm. Send it outside those hours, and we’ll ring first thing.
- No obligation whatsoever — A real care assessor comes out, not a salesperson. Nothing to sign.
- A local Worthing team — Same-day cover available for urgent situations like hospital discharge.
FREQUENTLY ASKED QUESTIONS
The questions families in Worthing ask us most
Ring us and we’ll usually arrange the free home visit within a couple of working days. How fast care itself begins depends on the package — a daily personal care call is quicker to set up than a full live-in placement. If you’re facing a hospital discharge, say so on the call and we’ll tell you honestly what we can do and by when.
Home care visits start from £31.19 per hour and live-in care from £1,950 per week. What you’ll actually pay depends on how many visits, how long, and how complex the support is. The home assessment that gives you an exact figure is free.
Wherever possible, yes. We permanently allocate carers to customers and arrange a named backup for holidays and sickness. It’s the thing families tell us matters most, and it’s the reason we work hard on staff retention.
Personal care means hands-on support with washing, dressing, continence, medication and mobility — regulated activity, which is why our carers are trained and enhanced-DBS checked for it. A home care visit can include personal care, or it can be practical help and company: meals, laundry, shopping, a chat. Most of our customers have a mix.
Often, yes — particularly for couples, where one live-in carer can support two people for roughly the price of one care home place. Live-in care also means staying in a familiar house, keeping the pet, and keeping the routine. We’ll be straight with you at the assessment about
which option makes more sense.
No long-term tie-in. Families typically pay weekly and can increase, reduce or pause hours with reasonable notice. [Confirm exact notice period with the office.]
Yes. Caremark Worthing & Adur is registered with the Care Quality Commission, rated Good overall, and you can read the full report on the CQC website. Every carer holds an enhanced DBS check and completes Caremark’s training programme before working unsupervised.
Possibly. We accept Direct Payments, Local Authority funding and NHS-contracted packages, and many families are eligible for
Attendance Allowance or an NHS Continuing Healthcare assessment. Ask us at the free visit — we’ll tell you where to look, whether or not you end up choosing us.
Worthing, Goring-by-Sea, Durrington, Tarring, Ferring, Lancing, Sompting, Shoreham-by-Sea and Southwick. If you’re just outside, ring
anyway — 01903 232949.
One phone call is usually enough to know
You don’t need to have decided anything. Tell us what’s happening, and we’ll
tell you honestly what we’d suggest — even if that suggestion isn’t us.
Mon–Fri, 9 am–5 pm · 75 Richmond Road, Worthing BN11 4AQ ·
worthing@caremark.co.uk