Latest Jobs in Pulborough & Horsham
Caremark Pulborough & Horsham
Home Care Job Vacancies
Care Co-ordinator
Are you highly organised, calm under pressure and passionate about delivering exceptional care? We’re looking for a Care Co‑ordinator to join our team and play a vital role in the smooth, safe and effective running of our care services.
This is a fast-paced, varied position where no two days are the same. You’ll be at the heart of our operations, supporting customers, care assistants and the wider team to ensure high‑quality care is delivered every day.
What you’ll do
As our Care Co‑ordinator, you will:
Customer & Service Support
- Handle all incoming telephone enquiries with professionalism and warmth.
- Process new customer referrals, update trackers and input details into Access People Planner.
- Support customers by managing medication reorders with their GP surgeries.
- Carry out customer telephone monitoring to help maintain service quality.
- Respond quickly and effectively to emergencies.
Care Operations
- Assist the Care Co‑ordinator with rota creation, allocation and covering visits when required.
- Ensure all electronic records are accurate, up to date and compliant.
- Provide support across different areas of the business as needed.
- Participate in the on‑call rota, including some weekends.
Recruitment & Compliance
- Complete regular first aid box checks.
- Attract and recruitment new care assistants.
- Conduct annual DBS checks to ensure regulatory compliance.
- Complete annual vehicle declarations and support fleet/eBike management.
General Office Duties
- Follow company systems and procedures to maintain a safe, organised and compliant environment.
- Lone working may occasionally be required.
About You
You will thrive in this role if you are:
- Highly organised with strong attention to detail
- Confident using digital systems
- Able to prioritise effectively in a busy environment
- A clear communicator with a professional and empathetic manner
- A team player who is also comfortable working independently
- Calm, resilient and solution-focused when challenges arise
Experience in the care sector or scheduling/co‑ordination roles is beneficial, but a positive attitude and willingness to learn are just as important.
What We Offer
- A supportive and caring team environment
- Opportunities for training, development and progression
- The chance to make a real difference every single day
- Competitive pay and benefits
If you’re ready to join a dedicated team and help deliver outstanding care, we’d love to hear from you. Apply today!
Read our latest blog post
Compliance Officer
Compliance & Office Administration Coordinator
We are looking for self‑motivated, energetic individual who can work confidently both independently and as part of a team. The Successful applicant will be considerate and compassionate, with a positive attitude and a willingness to contribute ideas and take initiative. You will be reliable, proactive, and committed to making a meaningful difference through your work.
Purpose of the Role
To provide coordinated support across compliance, quality assurance, and office administration. The role ensures smooth day‑to‑day operations in the office while maintaining high standards of quality, governance, record‑keeping, and regulatory compliance across the service.
Key Responsibilities
A. Quality & Compliance responsibilities
- Conduct and support internal quality audits.
- Gather, analyse, and present performance and compliance data.
- Track quality improvement action plans.
- Prepare reports for senior management.
- Maintain compliance documentation for CQC inspections.
- Assist with preparation for CQC visits and mock inspections carried out by the franchise support centre
- Log and track incidents, complaints, and safeguarding matters.
- Maintain clear audit trails for investigations and outcomes.
- Maintain accurate staff files (e.g., right‑to‑work documents, training records, DBS tracking).
- Support digital quality systems and data accuracy.
- Maintain compliance with health and safety requirements for the office
B. Office Administration Responsibilities
- Manage incoming phone calls, emails, and postal correspondence.
- Ensure queries are triaged and responded to promptly.
- Liaison with customers, relatives, representatives and social workers.
- Manage office supplies, stationery, equipment checks, and ordering.
- Maintain a tidy, organised, and compliant office environment.
- Provide administrative support to the Registered Manager and leadership team.
- Assist with preparing meeting agendas, minutes, and follow‑up actions.
- Ensure secure, GDPR‑compliant handling of sensitive information.
- Assist with rota‐related paperwork, scheduling updates, and document uploads.
- Assist with invoice processing and mileage forms.
- Cover on call on rota basis along with all office staff.
- If required providing care and support directly to customers.
- To actively participate in the growth and development of the business, locally, through various marketing exercises.
Skills & Attributes
- Strong knowledge of CQC requirements
- Strong organisational and multitasking abilities.
- Excellent written and verbal communication.
- Competent in Microsoft Office 365 and digital compliance systems.
- High attention to detail, accuracy, and confidentiality.
- Ability to balance administrative duties with compliance responsibilities.
What We Offer
- Refer a friend programme*
- Company Pension
- Fully funded training and development
- Support to gain qualifications
- Employee support and wellbeing programme
- Opportunities for progression into senior care roles
Apply Today
If you’re compassionate, dependable, and want a rewarding role where you can truly make a difference, we’d love to hear from you.
*Terms and Conditions apply to ‘Refer a friend programme’
Read our latest blog post
Care Assistant
If you are interested in starting or even thinking about changing your career to work in Home Care, Caremark Pulborough and Horsham are currently recruiting Care Assistants.
We have a variety of part-time and full-time roles available. A career as a Care Assistant offers a rewarding and accessible entry point into the health and social care sector, providing hands‑on experience supporting older adults, people with disabilities, and individuals with complex care needs.
What You’ll Do
- Provide personal care (washing, dressing, toileting)
- Support with meals, hydration and medication
- Assist with mobility and safe moving & handling
- Offer companionship and emotional support
- Keep accurate care records
- Help create a warm, dignified, and safe environment
What We’re Looking For
Must‑haves
- A caring, respectful approach
- Good communication skills
- Reliability and a positive attitude
- Full UK driving licence and access to a vehicle
- Right to work in the UK
Nice‑to‑haves
- Experience in care (professional or personal)
- Care Certificate or equivalent (training available if not)
What We Offer
- Competitive hourly rate + paid mileage
- Refer a friend programme*
- Signing on Bonus*
- Company Pension
- Fully funded training and development
- Support to gain qualifications (including the Care Certificate)
- Flexible shifts to suit your schedule
- Employee support and wellbeing programme
- Opportunities for progression into senior care roles
Apply Today
If you’re compassionate, dependable, and want a rewarding role where you can truly make a difference, we’d love to hear from you.
*Terms and Conditions apply to ‘Refer a friend programme’ and ‘Signing on Bonus’
Please note that we are not recruiting anyone who requires sponsorship