Meet The Preston Team

Muhammad Iqbal

Managing Director

As an experienced HR professional with a robust background in customer service, training, and operations, I bring a unique blend of skills and experience to the care industry. My journey began with a solid educational foundation, earning a Post Graduation in HRM (Level 7). Additionally, I hold multiple certifications in management.

With a diverse background spanning from team member to managerial positions in various industries, I bring a wealth of experience in leadership, team management, and customer service. My journey includes roles in HR, training, and operations, complemented by entrepreneurial endeavours in local businesses like post offices and petrol stations. As a former Area Manager and Training and Development Manager with a focus on employee motivation and development, I am dedicated to fostering supportive environments.

My extensive experience in customer service and my commitment to excellence have equipped me with the necessary skills to excel in the care business. I am a strong communicator, capable of building positive relationships both internally and externally. I possess a keen analytical mind, excellent decision-making abilities, and a high tolerance for pressure, all of which are crucial in providing top-notch care services.

I am dedicated to creating a supportive and productive environment where both customers and team members feel valued and motivated. With a “How can I help you?” attitude, I strive to go the extra mile for customers, ensuring their needs are met with professionalism and empathy. My expertise in leadership, team management, and customer service makes me well-suited to deliver exceptional care and support in the healthcare industry.

Shahnaz Munayam

Care Manager

With over 7 years of management experience in the healthcare industry I have had the privilege of working with a diverse range of individuals, including the elderly, young adults and children. My journey in care began with a deep passion for supporting others and it has shaped me into the compassionate and skilled professional.

In the early years of my career, I honed my expertise in direct care, providing assistance and comfort to those in need. Over time I transitioned into different roles in the care sector, where I further developed my organizational and leadership abilities while ensuring the highest standard of care for clients. This experience led me to pursue studies in care management, where I gained advanced knowledge in overseeing care programs and managing teams to deliver personalized, quality care.

Driven by my dedication to improving lives, I am committed to creating a positive and supportive environment for both clients and teams. My goal is to continue advancing in the care industry, providing exceptional service and making a meaningful impact in the lives of those I support.