I had only used this service for just 2 visits for my elderly father. He unfortunately and unexpectedly passed away on the 2nd visit. I am the only next of kin and live overseas and the manager was very reachable via messaging apps and kept me in the loop as to what was being done and the director had
gone over and above the call of duty in assisting me with hospital bereavement and funeral planning whilst I was overseas in what would have otherwise been a very stressful time for me.
I was not able to use them for their full in home care services for my late father, but I am astounded by their care and professionalism to handle matters for me whilst I was overseas and keeping me in the loop via emails and texts whilst I was overseas.
I would highly recommend this company to anyone looking for care and compassion whilst being professional at all times. Companies like this are hard to find. Kudos to the manager and director for a well run organisation!
Gary M (son of client)

It was a great relief to find a company like Caremark Wandsworth. They looked after my 98 year old mother for a nine month period after she came out of hospital. She was often disoriented and had lost all her mobility, needing to be hoisted in and out of bed. Her needs grew as she became more frail, and she would not have been able to stay in her own home without the excellent service provided by Caremark. Without exception, their staff were adaptable, kind, patient and friendly. Their reliable, cheerful and capable help made her last months easier, for which she, and we, were truly grateful.

RP (son of customer)

Caremark are an excellent agency, I am so pleased to have found them. The most important thing for my dad is that he can maintain his independence whilst being supported to be safe at home, Caremark has done that with grace, integrity and warmth. Every carer has been attentive and conscientious and even more important – friendly. It is so wonderful to have finally found an agency that my dad feels relaxed with and is happy to receive the support provided. It is not easy to find the right agency and we are delighted with Caremark. Dad is now happy to do more than he was doing before working with Caremark and that is so great for me to see (his daughter) and for him too. The staff back at the office are all so understanding and provide prompt and efficient communication, an excellent team

H D

One of the best companies that have looked after my mother over the years.
The carers are not just doing their jobs but ended up like family to Mum.
Very happy with their help and support, also the office administrators as well as the carers.
Would like to thank you again to the manager for all your help over the year

G B

This is just to say thank you very much for my lovely carers. To have Yasmin and Sarah all week gives me a great sense of safety and freedom from stress. And joy.

Thank you Patrick for coordinating this. Thank you Mario for finding wonderful carers. Thank you James for creating such a lovely agency.

With much appreciation for such excellence.

Kind wishes,

Jane

JL

My family will always be grateful to have found Caremark (Wandsworth). We would have no hesitation in recommending them, in fact, I have already done so. The service provided by the admin team was always efficient and made sure that our requests were carried out. This was not always easy for them as the needs of our parents sometimes changed very quickly. The carers were consistent, punctual, extremely kind and became part of the family. We were concerned initially about having someone in the house, but the carers soon became irreplaceable and were as good as being there ourselves. I cannot stress enough what a huge difference Caremark made to all our lives over the past few years. Our parents’ lives, and ours, have been much enhanced with Caremark’s involvement.

CR (daughter of customer J & E D)

Once again your team have excelled in your caring for our mum .You will always be remembered for your efforts and care during these difficult times . I light a candle for you at Church when I can get in there.

PH, daughter of customer AH

Caremark is an excellent agency. The director and supervisor/co-ordinator lead by example. They are kind, accommodating and always willing to go the extra mile. The carers are universally reliable, punctual, thoughtful, humorous and kind. I am so glad to have discovered Caremark. I feel very safe in their very capable hands.

JL

Caremark supplied exemplary care for my mother who is very frail and has dementia over a period of six months. The carers were extremely kind and caring and managed her medication, meals and latterly help with personal care, cleaning and laundry. Each week she usually had the same carer visiting with one or two who covered any gaps. The staff in the office and management were always responsive and helpful and ensured that, without fail, she would receive a scheduled visit to meet her needs. This was impressive given that service provision started at the beginning of locckdown.

Bev H (Daughter of Client)

I would like to take this opportunity to ask you to thank M for the invaluable help he is giving me. P has needed extra attention and M has helped me out with the paramedics, twice in 2 days.
Caremark are a God send because I have always been able to rely on you all.

MM

“The carers have made a great impact on my quality of life, especially Daina. Throughout my life needing care, even in the USA, I have never come across such a good carer”

RR

I would like to say how much I have appreciated Your sending me carers at short notice.

Furthermore I would like to say how very much I have enjoyed your carers. They have been delightful, professional and understanding what real service means. Mario has been unfailingly exceptionally kind, helpful and extremely professional. He leaves a trail of light Behind him. Quite delightful and most unusual.

JL

My husband’s carers looked after him and me for three and a half years. They were outstanding in their care. They were professional, kind, intelligent, caring, fun and very loving to my husband. He lived at least a year longer than expected due to the standard of their care. They became like family and my family and I will be forever grateful that they were part of our lives during this special time. It took a team of more than ten carers to look after him over this period of time. We could not have had better and I would recommend this team to anyone.

Kathy J

I feel very fortunate to have found Caremark Wandsworth on the web. The service manager was efficient, kind and friendly in her first introductory visit. The carer who came for several months was always punctual and reliable, working on homemaking chores I urgently needed done while having no-weight-bearing casts and in a wheelchair. I especially appreciated, living alone and a bit isolated in the casts, that the carer who came was intelligent and an easy, charming conversationalist, making having someone in my flat really a pleasure – as well as a necessity! Management of invoices and changes in schedule I needed were always handled efficiently and professionally, and the contact person on the phone always friendly with a can-do attitude. The cost was reasonable. When I need to have my next complicated foot surgery Caremark will be the first home care resource I will call up!

RB

I was very lucky that Jason gave me your contact. Your team have been very helpful and I would gladly recommend your services to anyone else in my situation.
I feel I must make special mention of your employee Charmaine. She has really made a connection with mum. She is always cheerful, always comes in with a smile. She has great empathy and mum’s face lights up when she comes in.
Even when mum is being difficult [which is often] she somehow manages to divert her with a smile and a laugh. I know that mum will miss her when we have to move and I wish we could take her with us.

BC

Caremark. The mark of excellent care.
Caremark Home Care in Wandsworth
Head Office
Caremark Wandsworth,
Russell House, Spencer Court,
140-142 Wandsworth High Street,
London, SW18 4JJ
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