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Caremark North Hertfordshire and Stevenage testimonials

At Caremark North Hertfordshire and Stevenage, we take pride in achieving complete customer satisfaction by providing services that are not only cost effective, but very person centred and of high quality.

We treat our customers with sensitivity, creativity, respect and enhance their rights and dignity by supporting and enabling them to live the life they want.
My mother Mrs S M is one of your service users. I am not always here when your carers do my mothers care .I would like to congratulate you all for a wonderful service .when my mothers carers leaves her she is left comfortable happy and has a smile on her face .she and my sister speaks very highly of them . I am a carer myself and I know how difficult it can be with some situations . my mother has no concerns with the care she is receiving , thanks so much .S M24/07/2017
This is to thank you and your team for the very high quality service you have given me over the past couple of years . I no longer need the personal service, I have made good progress and can manage to do quite a lot more for myself now days , than I could when you first started supporting me .

I am very grateful for the help you have all giving me , and I hope that you pass my thanks on to your team . it goes without saying , that I will be very happy to recommend you to other who my need your assistance.
R C01/05/2017
I have been very pleased with the care and help I have received from the people you employ .
Thanks so much
J G23/05/2016
Dear care boys and girls ,
Thank you very much for your care giving to my husband, you made him clean and comfortable, and our eyes you were like friends.
we have a warm place in our hearts for you all.
thanks to you all .
J A06/03/2016
A very big thank you for all the care and kindness shown towards my mother….

I have no hesitation in recommending Caremark North Herts and Stevenage to anyone in need of care for an elderly parent or relative.

You have all been wonderful at a very difficult time for us and I can’t thank you enough.
Mrs G27/05/2014
They help me in a way that is very respectful and kind; I never feel awkward. At first I was very worried, anxious and embarrassed. I need not have worried….they put me at ease and reassured me straight away and now I feel comfortableCustomer comments from The Care Quality Commission Report29/04/2014
Sorry it’s taken me some time to write but loosing mum so quick was a big shock to us all. I would like to thank you and your staff for everything they did.

I would like to thank … for being on the same level as mum tormenting each other, it made me laugh, … for being so domesticated which Mum loved and … for the night time calls. I never met … but mum spoke highly of her!!
Mrs R12/02/2014
The palliative care team asked who we had used for care and what we thought of the service. My brother and I said that the care we received and especially ….. was without fault.Mrs M30/08/2013
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