We love our customers, and they seem to love us too!

Many thanks for all your help and support with my late father (JH) over the last weeks.
Without your agreement to care for him on his discharge from hospital, he may have had to go into a nursing home.
It was very important to us that his last weeks were spent at home.

Your phone call Visha after we lost him, was much appreciated by mum & the family.
Never underestimate the value of what you do to keep those in need in their own home.
It’s not an easy job and you don’t get the recognition that you deserve.

AH (Daughter)

The quality of the care provided by Caremark is always of the highest standard. When I phone home either mid- morning or at lunchtime to check Mum is alright, she nearly always says, “I had a lovely carer today.”
Anything used in the kitchen, is always put away and when I return home, you would never know anyone had been in and out.

Many thanks for providing such a good service.

JF – Daughter of a customer

To all the Carers who kindly looked after our Mum,

We just wanted to let you know that she is settling in well in the Care Home.

We would like to say a big “thank you” for all of the care, kindness, support and patience that you all showed our Mum. We really appreciate it.

On behalf of our Mum, thank you again.

A&M (Daughters of a Service User)

To all of the Caremark HBB Team,

I wanted to say thanks for looking after Mum (and Me) for the last three and a half years. We really could not have asked for better care. It was always above and beyond what was asked and it was obvious that you always wanted to do the best you could for her.
I know Mum always looked forward to your visits and was much brighter when you were there. We always considered you to be much more than Carers, you were friends to us.
I am really going to miss you all. Keep up the great work.

CD- Son of a Service User

Dear Jo,

Thanks for your time this morning sorting out the finer details of my mother in law’s care package. As I mentioned I am not in the best of health myself but really want to do the best for mum in her later life and to support them in what is also a very difficult time.

Unfortunately my husband and I had a very difficult experience with their previous provider.

Anyway we look forward to a good ,two way working relationship with Caremark and please do not hesitate to contact me if you ever need anything to help with mums care

Thank you for your help and professionalism in difficult circumstances. Best Regards

Client Daughter HS

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