Meet The Epsom Team

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Hannah Drury

Managing Director and Registered Manager

Hannah Drury is a multi-award winning young leader in the care industry. Her interest in the sector comes from her lived experience of having been a young carer to both her sister and her step-father. She is driven by deep compassion, understanding and a rigorous professional approach. She understands first hand how the life/lives of a person/family can be transformed by the right kind of care and support. She says “We can’t always change what happens to us; but we can make sure we care for people with dignity, compassion, kindness and absolute professionalism. When I look at our service I always ask myself “would this be good enough for my Mum or a member of my family”.

Hannah has recently won a number of awards recognising her work, including,
– BFA Young Franchisee of the Year 2017
– BFA Franchisee of the Year 2017
– StartUps Awards Franchisee of the Year 2017
– EWIF Young Franchisee of the Year 2018
– EWIF Young Franchisee of the Year 2019
– EWIF Young Franchisee of the Year 2021

Raquel Vares

Field Care Manager

Raquel joined our team as a carer initially, standing out with her caring nature, vast knowledge, experience and confidence in all area of care delivery. She quickly and naturally took on a mentoring role to our less experienced care staff. In 2022 Raquel took on the exciting and challenging role of managing and delivering our first reablement service for the London Borough of Sutton, which meant delivering short term, immediate support to those being discharged from hospital with the aim of getting them back to independence in their own home. She did an incredible job in this role so when the scheme finished on September 2023 we offered her the position of field manager in Epsom, Ewell, Banstead and Reigate – we were delighted she accepted!

Since very young Raquel has been involved in caring for her older sister that has been paralysed since she was 6years old and has been involved in professional and personal care delivery ever since.

Raquel dedicates herself to working tirelessly providing the best support to our customers, and she says nothing brings her greater satisfaction than knowing she has made a positive impact on someone’s life.

Ron Riosa

Financial Accountant

Ron, our loyal and long serving, financial accountant. He’s responsible for keeping our finance on track and ensuring that we are compliant and up-to-date at all times. Before Caremark (Sutton, Epsom and Reigate), Ron was a Fund Accounting Analyst for JP Morgan Bank and prior to that as an Actuarial Analyst for Prudential plc. Ron holds a degree in Mathematics.

Hunter

Cuddle buddy

Last, but definitely not least, is our four legged member of staff – Hunter the cocker spaniel.

We think he’s pretty gorgeous and so do a lot of our staff and customers.

As we all know life gets difficult sometimes, but Hunter is always there with a wagging tail and will jump on your lap as soon as you sit down. It’s difficult not to feel loved when Hunter is around.

We do of course appreciate that some people can get anxious around dogs so we always check to see if he needs to pop into his basket for a while. He completely understands and so do we:)

Want to find out more?

Reach out to us today – the Caremark Epsom, Ewell, Reigate & Banstead team are ready to answer your questions. 