We love our customers, and they seem to love us too!

Caremark has been first-class in the range of services that they bring to my wife, to the point of informing you that they have extended her expected life.  They are polite, tender and caring.  My wife needs four carers a day since approximately 2015 and they have helped my wife greatly on a daily basis by being loving and kind, which keeps my wife most happy.

Very helpful in getting me on the road to recovery after being in hospital for 3 months,

Client T

Am pleased to report that the standard of care and welfare shown to my wife has changed from excellent to exceptional.

Credit for this rating must also apply to management in their ability to provide first-class staffing and training

I just wanted to thank you so much for all the help that you gave me with Mum at such a stressful time. Daren, the Care Manager, was absolutely amazing as were all the staff. Mum has now been moved to a home but we are so thankful of the experience we had with your team.”

The carers have been excellent.  They are kind and patient and listened to my needs. The supervisor has been amazing and has given me and my family lots of support and information in what has been a difficult time for us

The carer is very kind and is very good at her job as a carer.  She is very intuitive in terms of her ability to provide support and care.  I find her very easy to relate to and feel very fortunate that she is my carer.  She gives the proper and correct advice of how I can manage myself and tasks.

I cannot thank the Caremark team enough! The difference you have all made to Dad’s and my own life is immensely appreciated!  You all go above and beyond the call of duty in the care you provide.  Every single member of staff, from the carers themselves to the care coordinators, the managers and all the behind the scenes staff are kind, thoughtful, helpful, friendly, approachable and truly go out of their way to make life as comfortable and dignified as it can possibly be for Dad! You are amazing.  Words just don’t do justice to how very much Dad and I both appreciate you all

Customer’s daughter

Our carer visits twice a week to help with the general cleaning needs.  Depending on how my wife feels, she has had pneumonia and Covid-19 in 2021 as well as incurable ovarian cancer, so on occasions she asks the carer just to chat over a cup of tea.  Our carer has been superb.  She gets on with the work at a hectic pace but is kindly sympathetic if the request is just for a chat.  We feel she has helped us not only with the housework but also with our general well being for which we are very grateful.

Client L

I have been with Caremark (Epsom & Ewell, Reigate, Banstead and Sutton) a number of years now and I have no problems with them.  I would definitely recommend Caremark, my carers are priceless.  It’s the best organised company I’ve been with. I’m very happy

Client C

All staff are friendly, professional and caring.  They have good timekeeping and are always polite.  All members of Caremark treat my son with dignity and respect.  They enjoy a good rapport with him and he very much looks forward to their visits.

Mother of customer

Caremark is by far the best company that we have used.  They have never let us down and if there has been a problem with the carer being late, Caremark has always let us know and if necessary, sent another carer.

My mum really likes all the carers and they give her excellent care.  If they have concerns over mum’s health they will always report to the office and they contact me to discuss.

I have recommended Caremark to several friends

Daughter of customer

I am very pleased with all the staff and I can’t thank you enough for everything you do for me.

Client C

Excellent service in every department.  Thank you so much on behalf of my lovely wife and myself. Very much appreciated.

Client S

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