A Simple 4-Step Process
Getting started is much easier than you think!
At Caremark Liverpool, we understand the importance of providing personalised and compassionate home care services. We have designed a straightforward 4-step process to make it easy for you or your loved ones to start receiving the care and support you deserve right away.
1. Initial Enquiry
The first step towards a brighter, more supported future is just a phone call or an online enquiry away. Reach out to us, and our friendly team at Caremark Liverpool will be ready to listen, understand your needs, and guide you through the initial steps. Whether you’re exploring options for yourself or a family member, we’re here to assist you every step of the way.
2. Book a Chat/Assessment
Once we’ve received your initial enquiry, our team will schedule a convenient time for a chat to discuss your needs. During this personalised session, we’ll take the opportunity to get to know you better, understand your specific wants and assess the level of care needed. This crucial step ensures that the care we provide is tailored to your unique needs, promoting a comfortable and supportive environment.
3. Create Care Plan
Following the assessment, our experienced care team will work collaboratively with you and your family to create a customised care plan. This plan outlines the specific services and support you require, ensuring that your individual needs are met with the highest standard of care. At Caremark Liverpool, we believe in flexibility and choice, so your care plan can be adjusted as your needs evolve.
4. Start Receiving Care
Once your personalised care plan is in place, we’ll introduce you to our dedicated team of care professionals who will be providing support in the comfort of your own home. Your care team are carefully selected, trained, and committed to delivering compassionate and reliable care. From companionship to personal care and beyond, you can trust Caremark Liverpool to take care of you and provide the assistance you need to enhance your quality of life.
FAQs
All our assessments are no obligation and free of charge. At the assessment stage it is your chance to tell us exactly how we can help. We like to find out about each individuals likes and wants so we can create a care plan tailored to your needs.
Whilst some home care providers may charge a call out fee, we DO NOT. Again you will only be charged for the time your care team spend delivering care and support.
Yes, absolutely! We understand our clients and their families lead busy lives. For that reason, we offer evening and weekend assessments as we aim to make our services more accessible and convenient for you.